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Jimbo

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Just upgrade KMS from 6.2 to 6.3.

No reported problems.

Individual staff have in the office have contacted me to say they appear to be 2 weeks worth of mail missing.

Checked the mail log in KMS and sure enough 07/11/06 - 16/11/06 mail log is completely missing.

All mail before this date is fine and record in log and present in individuals outlook.

All mail from today 16/11/06 and time (after upgrade completed) is also recorded in mail log and present in individuals outlook.

Wheres my 2 week chunk of mail and logs gone!

Any ideas anyone?

Sumbmitted a ticket but the boss wants answers quick!

[Updated on: Thu, 16 November 2006 15:07]

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peterw@dicom.se

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Try renaming index.fld in the inbox. to index.old.

To rebuild the index of the inbox.

Log on to webmail, and se if the index has been rebuilded.


on mac you can find the file

/usr/local/kerio/mailserver/store/yourdomain/user/INBOX
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