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fsa3394

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Is this possible? I'm sorry I'm not real good at this, we're a small organization trying to get our emails in order. We are evaluating Kerio vs Google For your Domain.

So far we're leaning towards Kerio because of the OTA Sync and the nice integration with Apple Mail, Address Book and Ical.

But we have this problem that I can't figure out and our expiration date is arriving quickly and I'd like to have an answer to this question that I wasn't able to answer myself.

- We want to have Support<.a.t.>Ourdomain.com automatically placed in Public Folders so everyone can access the emails and reply to then when they have time.

- We would like also to see the "reply email" as being Support<.a.t.>Ourdomain and not their private mailbox. We are using Apple Mail (and possible Entourage, but we'd rather not as are tight on the budget with all the licenses).

I can't seem to find a way to do this. I have created the user 'Support' but how do i tell kerio that every email that comes for this user needs to be placed in a specific Public (Sub) Folder?

Any help would be greatly appreciated.
  •  
Anonymous
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Do not create a user named support<.a.t.>ourdomain.com.
First create a public mail folder called Support.
Then in the admin console create an alias as follows:

Alias: support
Description:Deliver mail to support
Deliver to:Public Folder
Public Folder:#public<.a.t.>ourdomain.com/Support

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microalps

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Re: Having the reply to as support, you can set up the KOC reply-to address as support<.a.t.>... Note that the from will still be the guy's email...
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