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Home » Kerio User Forums » Kerio Connect » [19/Dec/2006 20:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2
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ottavio

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i receive this error:
Kerio mail server 6.0.3 build 1
win 2000 sp4

Impossibile trovare il file specificato.
means in italian :
impossible to find the specified file


[19/Dec/2006 20:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[19/Dec/2006 20:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[19/Dec/2006 21:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[19/Dec/2006 21:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[19/Dec/2006 22:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[19/Dec/2006 22:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[19/Dec/2006 23:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[19/Dec/2006 23:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 00:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 00:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 01:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 01:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 02:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 02:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 03:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 03:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 04:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 04:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 05:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 05:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 06:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 06:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 07:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 07:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 08:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 08:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 09:00:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 09:30:49] mail_queue.cpp: Cannot open queue file 4587a292-00015892 for MIME parsing: (2) Impossibile trovare il file specificato.
[20/Dec/2006 09:30:49] mail_utils.cpp: Cannot remove file d:\Kerio\MailServer\store/queue/2c/4587a292-00015892.eml: (2) Impossibile trovare il file specificato.


MCSE, CISSP
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Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
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Such error usually means that another application is blocking access to the file or deleted the file from the disk. Usually, this happens when the resident shield in the antivirus is not configured to exclude Mailserver directory (mailstore and mail queue) from on-access scanning. Please make sure that your antivirus is configured properly.

Restarting KMS would solve the problem.

I also highly recommend upgrade to latest version. Version 6.0.3 is 2 years old and there is a lot of new and improved features in KMS since that.
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