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Markus

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Hi there,
we're up and running the mailserver now for over two years, and mostly all went fine. And now we wanted (as often) to update our installed version 6.1.2 (on Win2000Pro) to 6.3.1.

But always the same thing: it starts to install, but then stops with the "Interner Fehler 2738" (Internal Error 2738) after a second or two. Nothing has changed on the server. Strange thing...

Does anyone know something about this error? I found nothing in the knowledge base and within the forum about this.

Thanks in advance
Markus
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Pavel Dobry (Kerio)

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It is an internal error of Windows Installer. The error means that installer is using VBScript scripts but the Windows Scripting Host package is not installed in Windows.

Please download and install the Windows Scripting Host package ( http://www.microsoft.com/downloads/details.aspx?FamilyID=C71 7D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en) and run the installation again.
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Markus

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Whew.. just that simple. Wondering every time about errors that say numbers instead of: Scripting Host is out of date, please update ;o)

Thanks for the very fast help :o)
Cheers Markus
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