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everytime i import one user thru the 'active user in directory service' option it makes 2 active mailboxes.

Our company has 200 users when i import them the server says that it has 400 active mailboxes and thats more then my 250 users license.

Does anybody knows the answer?


Pavel Dobry (Kerio)

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Directory mapping in configuration has duplicated entries so all users from AD are counted twice. Contact our technical support, they will be happy to assist you and resolve the problem.

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I had the same, if you made 2 mail domains in kerio, and both take their user accounts out of the same AD, than i had two time the user counts. So i had to remove 1.


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