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laurentiud

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We had some problems with our machine and decided to move our kerio products on an other identical server.

The firewall and mail server work ok.
we moved the license file from the old server to the new one.
I've noticed the following error in the warning log:
"[03/Feb/2007 15:20:48] (3301) ISS OrangeWeb filter plugin error: ticket already in use by blue 192.168.13.253 Software is not licensed. Ticket WRKE-1A05-1326-9915 is not active."

I've renamed the new server to blue
I've setup the ip to 192.168.13.253
I've shutdown the old server
But the error is still there.

How can I fix this??

Thank You.
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Kerio_ktrumbull

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laurentiud wrote on Sat, 03 February 2007 05:39

How can I fix this??

Wait 24 hours. ISS has a security measure that keeps track of the MAC address that is used for a ticket. If you move the ISS license to another machine, you have to wait 24 hours for their systems to update.

Kevin Trumbull
Kerio Technical Support Team Leader
http://support.kerio.com
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