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Recently we created a second Public Contacts folder. Since then, the addresses in the original Public "Contacts" keep disappearing. We have tried using many different methods to recreate the entire "Contacts" directory (including renaming the index.fld file to .old).

Initially, everything seems to be in sync (Web Users, Entourage and Outlook). Then, after about 15 minutes or so, the Public Contacts folder is mysteriously emptied. When we check the \domain name\#public\Contacts directory, the size of the index.fld is 0 KB and the #msg folder is empty.

Any ideas would be helpful.

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