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hms1

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Hi.

I test kerio 6.3.1 with some users.
When i receive a mail with an html signature with a picture in it, this signature appear as including an attachment on Outlook and the Webmail.
This is annoying because the users could not make the difference between a "regular" mail with an attached file and one with only a signature.

It is the normal behavior of Kerio? or am i missing something?
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duanel

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Hello,

We had the same issue with Outlook and people were getting quite cranky. After doing some research online I found an acceptable workaround for us.

First...I uploaded the logo in our signature to our webserver and then pointed the HTML signatures to reference the webserver location. Second...in Outlook, go to Tools > Options > Mail Format > Internet Format. Uncheck the box under HTML Options.

Like I said, It's been working well for us so far.
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winkelman

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Well, most mail clients nowadays don't show images that are actually links to external webservers (this is a security hole), so your solution may work for you, but would cause a lot of your recipients to not see the image anymore.
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duanel

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We haven't had any complaints from any recipients saying they can't view our image.

I know this is not the best configuration and if someone has a better method that works, I'd love to hear it.
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winkelman

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duanel wrote on Tue, 08 May 2007 15:29

...if someone has a better method...

There's no real solution except make a feature request to Kerio to implement the option to include image(s) in the domain footer. Many have gone before you and I hope the more people ask for this the sooner this (much wanted!) feature gets implemented.
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hms1

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Ok!
Then there is no clean solution at this problem.
I'll send a feature request for this.

Thanks for the advice.
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hms1

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Oh!
There is one thing i forgot to tell.

The behavior as explained above is true when i use the Webmail and Outlook but with Thunderbird it don't happen.

It seems that Thunderbird is smarter than Outlook + KOC and and check the mail before showing it.
Alas it's not the mail client we use.
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winkelman

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There are essentially two (technically non-related) problems:

  1. The fact that Webmail/Outlook-KOC shows the attachment icon for embedded, inline images. You might say Webmail/Outlook-KOC is correct in showing the icon, since the embedded images are in fact send as attachments. Nonetheless it would indeed be helpful if they wouldn't show the attachment icon in these cases, since it's not an attachment from the non-technical end-user perspective.
  2. You can't use inline images yourself in Webmail, nor in the personal email signature, nor in the global domain footer. I (and my PR department, and a lot of others on these forum) would worship to ability yo use inline images in the domain footer, I would love to use inline images in Webmail messages and I would like to use inline images in the personal email signatures. I don't like to use links to external images, since a lot of email recipients will not show them...

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hms1

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Exactly!
You said it all.:)
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