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jshaw541

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Will Kerio ever implement SNMP in KMS?

It's extremely frustrating to not be able to graph statistics like I can with nearly every other app that scales larger than a workgroup.

I've submitted feature request(s) (yes, plural) in the past and nothing's ever come of it. This functionality seems like a no-brainer.

Kerio MailServer 6.7.1 w/AD
Windows Server 2003 SP 1
Dell PowerEdge 2850 (Dual Xeon 3.2ghz and 2 GB RAM)
~1300 users
~1000+ concurrent IMAPS connections
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Apple iCal 10.5/10.6 users
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gerco

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... Surprised

I think they have more important issues to be working on...>!

I wouldn't hold your breath.!
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elias

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SNMP would be nice, but KMS does publish a number of performance monitor counters which should be queriable through WMI. You might then be able use the 'wmic' command line tool or other tool to query the counters for your management software to read. This is one of those items on my list too, but I haven't had time to try to figure it out.

-Elias
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jshaw541

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elias wrote on Fri, 18 May 2007 10:42

SNMP would be nice, but KMS does publish a number of performance monitor counters which should be queriable through WMI. You might then be able use the 'wmic' command line tool or other tool to query the counters for your management software to read. This is one of those items on my list too, but I haven't had time to try to figure it out.

-Elias


Yes, I've used the WMI functionality in the past. However, the external WMI counters no longer work.

While I can get counter values from Perfmon, I cannot using external WMI tools (ala Scriptomatic, or WMI queries from VBScript and C#). Every counter returns 0. This used to work and I had Cacti templates for KMS and everything, but doesn't anymore.

At one point, I formatted and reinstalled the mail server from scratch and this still did not fix anything, so YMMV.

A long while back I research MSDN on coding up WMI functionality in apps and it appeared that you needed to "export" or make the WMI counters available externally. This seems to imply that Perfmon uses one interface, and external programs use another. I've long since lost the direct URL to the MSDN document.

Kerio putting effort into SNMP would make more sense anyway, as it would be cross-platform and easier for us admins to add things to MRTG/Cacti/RRD/OpManager/etc. We use these graphs to track problems, trends, and be able to gauge future growth.

It's kind of silly this sort of functionality isn't already available. I could understand it if KMS was a simple workgroup email server, but c'mon.

Kerio MailServer 6.7.1 w/AD
Windows Server 2003 SP 1
Dell PowerEdge 2850 (Dual Xeon 3.2ghz and 2 GB RAM)
~1300 users
~1000+ concurrent IMAPS connections
iPhone users
Outlook 2007 KOFF users
Apple iCal 10.5/10.6 users
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jshaw541

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gerco wrote on Fri, 18 May 2007 10:39


... Surprised

I think they have more important issues to be working on...>!

I wouldn't hold your breath.!


Importance is relative. Thanks for the utterly constructive comment.

Kerio MailServer 6.7.1 w/AD
Windows Server 2003 SP 1
Dell PowerEdge 2850 (Dual Xeon 3.2ghz and 2 GB RAM)
~1300 users
~1000+ concurrent IMAPS connections
iPhone users
Outlook 2007 KOFF users
Apple iCal 10.5/10.6 users
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cachedmode

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Quote:

Importance is relative.


Exactly... & relative to all the bugs that need to be resolved & other serious feature requests SNMP support is 'unimportant'.

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jshaw541

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cachedmode wrote on Fri, 18 May 2007 11:05

Quote:

Importance is relative.


Exactly... & relative to all the bugs that need to be resolved & other serious feature requests SNMP support is 'unimportant'.




Would you mind not hijacking topics? It's bad etiquette. If you have complaints, kindly create your own thread to clutter up.

Kerio MailServer 6.7.1 w/AD
Windows Server 2003 SP 1
Dell PowerEdge 2850 (Dual Xeon 3.2ghz and 2 GB RAM)
~1300 users
~1000+ concurrent IMAPS connections
iPhone users
Outlook 2007 KOFF users
Apple iCal 10.5/10.6 users
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cachedmode

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I haven't hijacked the topic.

Quote:

Will Kerio ever implement SNMP in KMS?


I'm simply trying to explain to you why Kerio have not implemented your suggestion.

I think most KOC users would say that the offline caching is (much) more important. So bearing that in mind I would suggest waiting three years; if SNMP has not been implemented by then feel free to re-request the feature.

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sonofcolin

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Yawn. Not another KOC debate. Here I was thinking the thread was about SNMP support.
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winkelman

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To give SNMP support some more weight: it would be an excellent addition.

I use 'The Dude' to monitor my network and that's just neat (and free). The more I could monitor and graph using standard SNMP, the better! Now I have someone copy-paste some stats into Excel every other day to be able to spot trends (spam, mail usage, etc.). Automating this would be good, obviously Smile

(No need for KOC offline here...)
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osci

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elias wrote on Fri, 18 May 2007 19:42

SNMP would be nice, but KMS does publish a number of performance monitor counters which should be queriable through WMI. You might then be able use the 'wmic' command line tool or other tool to query the counters for your management software to read. This is one of those items on my list too, but I haven't had time to try to figure it out.

-Elias


Well, "wmic" is not useful for people on Mac OS X and Linux... Support for SNMP would enable all servers platform to access statistics.
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Pavel Dobry (Kerio)

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Which feature has the highest priority for you?[ 37 votes ]
1.Kerio Outlook Connector with offline support 17 / 46%
2.SNMP monitoring 6 / 16%
3.Debian/Ubuntu support 2 / 5%
4.Superb antispam 5 / 14%
5.Deleting old emails 3 / 8%
6.Native 64bit binary 1 / 3%
7.Other 3 / 8%

Frankly, new KOC has absolute priority for us. It will not be just "cache" for current KOC but completely new product.

Common problem with SNMP implementation is that SNMP information provided by the application has to be integrated to SNMP client in system. It cannot run both on same port. Three different platforms and many SNMP daemons make this a little bit hard.

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tpalmer

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Nice little voting box! In the spirit of "but I want More!", any chance of adjusting to allow two or three choices, rated?

For my company, I would say
1)KOC
2)other (IMAP body search)
3)Deleting old mail (or rather, move old mail offline)
4)SNMP

Thanks!
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jshaw541

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Kerio_pdobry wrote on Tue, 22 May 2007 05:46


Common problem with SNMP implementation is that SNMP information provided by the application has to be integrated to SNMP client in system. It cannot run both on same port. Three different platforms and many SNMP daemons make this a little bit hard.


It does not have to be integrated into the operating system's SNMP daemon.

For Windows, your best bet would be to run it on a separate UDP port. Most Windows admins are quite used to this (with Dell OpenManage, HP's system monitoring, etc).

On *NIX platforms, you run the KMS SNMP daemon on a separate UDP port, and then SNMP proxy the KMS port from the snmpd.conf file, as they do here:

http://gentoo-wiki.com/Cacti/Squid_Setup

Frankly, it's crazy that Kerio MailServer didn't have SNMP monitoring abilities BEFORE they decided to get into this crazy KOC thing.

How are people running decently-sized KMS installs supposed to monitor their systems adequately? Identify trends? Predict growth and needs?

The KMS Admin Console stats are from-reboot and not very useful. It would be nice if Kerio at least exported such metrics to a file, so those of us running large installations could hook into them.

Kerio MailServer 6.7.1 w/AD
Windows Server 2003 SP 1
Dell PowerEdge 2850 (Dual Xeon 3.2ghz and 2 GB RAM)
~1300 users
~1000+ concurrent IMAPS connections
iPhone users
Outlook 2007 KOFF users
Apple iCal 10.5/10.6 users
winkelman

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jshaw541 wrote on Tue, 22 May 2007 17:14

The KMS Admin Console stats are from-reboot

Not since the last few versions. The stats are stored in-between reboots nowadays... Still, those figures don't help in spotting trends.

I have created an elaborate Excel sheet into which I have someone copy-paste several stats from KMS on a daily basis. This takes a minute a day, but at least allows me to spot trends.
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