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jdotti

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Hello,

We tried to use Etrust antivirus with Kerio mail server to scan our mails.
But we have problems , you can see here :
[02/Aug/2007 17:24:52] mail_avir.cpp: Antivirus check of mail from <jmnemorin<_a.t_>ophmontreuillois.fr> to <souad.agaouez<_a.t_>neuf.fr> failed: Error running scanner

We try to configure Kerio as it is expaining in the topics call " How to install eTrust Antivirus in WinRoute Firewall " but it doesn't work anyway.

It is important because our mails are not protected now against worms !

Thank you for your help.

Yours sincerly
JD

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jdotti

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For information, this the answer i got :

"
Thanks for reporting this problem. We're tracking it as bug 23776. Our developers will take a look at the issue and take appropriate action as necessary.

We will place your ticket in our Awaiting Bug Fix queue and we will update you when a fix is available for this issue.

If you would like an update on the status of the bug, you can reply back to this ticket, or send another ticket - please reference the bug number when you do.
"
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deesdabeth

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Hi,

Any news on this bug? 'Cos i have the same problem on my mail servers.

Thanx
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jdotti

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Hi,

Is this bug still exist on kerio-kms-6.4.2-4490-win.exe ?
Because , we stil have it ( the bug ) and we wanted to know if this was a mistake with our configuration ?

JD
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markyd

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Hi,

We currently use etrust 8.0.447.0 and our exclusions only consist of C:\Program Files\Kerio\MailServer\store.

This performs and passes the eicar test virus and works perfectly well within kerio.

Hope this helps.
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