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egbert

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I Installed the latest Outlook synchronisation plugin
(kerio-ksp-6.4.1-3801-win.exe)

After starting Outlook 2003 I get the following error:
(the error is in dutch, but it says that there occured a problem with synchronisation. contact technical support..ect
I pasted the details below:

An unexpected internal error occurred.:
!!Com critical error ; OpenEntry() failed; Error= 0x80040107; MsgStore.cpp MsgStore::CreateSyncMLDatabase(); #1188;

MAPI error(0):
Context: 805897985
Version: 0
Component: Persoonlijke mappen

If I press OK, the same massage appears with the following details:

An unexpected internal error occurred.:
!!Com critical error ; OpenEntry() failed; Error= 0x80040107; MsgStore.cpp MsgStore::AddTRanslatedNameToTransTable(); #1729;

MAPI error(0):
Context: 805897985
Version: 0
Component: Persoonlijke mappen

Am I doing something wrong?
  •  
ebmorgan

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I'm seeing some MAPI references in the error. Are you trying to use KOC and KPS in the same Outlook profile? Is so, you can't. Check the KMS User Guide, section 6.1.
  •  
egbert

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