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waynehell

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Hi Im having trouble using ms active sync and my kerio mail server. i have the trial version. i setup the ip address of the mail server etc 10.0.0.5 and my username and then the mail domain. it comes up with no microsoft exchange server was detected.???
The web mail, etc all work except the sync via usb to the server ???
Any assistance would be appreciated . I have the trial version and, looking at purchasing the product if it will work with my htc devices ???
Thanks
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My IT Indy

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Are you syncing to the 10.X.X.X address via your cellular data connection or via wifi? If it's via cellular you cannot sync via the private address of the server, but rather the external address.

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My IT Indy
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http://www.myitindy.com
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waynehell

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If i sync via my usb , i setup the server on the active sync with the ip etc and it says cant find microsoft exchange server?? if i use my gprs connection with the outside ip address it does not sync either
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My IT Indy

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Do you have the appropriate ports forwarded? Also, can you upgrade to windows mobile 6? It's a much better OS anyways.

[Updated on: Wed, 17 October 2007 15:30]


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My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
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waynehell

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Hi Ryan
yes the port forwarding is fine , im using the std port for http 80 ,
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My IT Indy

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What happens when you use SSL when you sync the WinMo5 phone?

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My IT Indy
Kerio Certified Reseller and Hosted Provider
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waynehell

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Still the same error code 85030022
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Pavel Dobry (Kerio)

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Is there anything in KMS logs? Did you enable ActiveSync debugging in KMS debug log?

Can you access the WebMail from the phone?
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My IT Indy

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Googling this error code shows that the phone doesn't think you have an exchange server.

I'm at a loss for now, why dont you post the logs?

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My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
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waynehell

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I have not changed any settings and it just started to work???
Thanks all for your help

[Updated on: Wed, 24 October 2007 07:38]

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