Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Cannot Send or Recieve
  •  
jarocks

Messages: 6
Karma: 0
Send a private message to this user
For some reason I cannot send or recieve mail using kerio mail server.
  •  
campodoro74

Messages: 119
Karma: 0
Send a private message to this user
Is the server on?
Is your computer on?
Do you have internet?

I'm sorry, but such a generic post without any information or, for that fact, even a question, deserves this reply.

Please tell us more, like what is your config and what did you do yourself.
  •  
jarocks

Messages: 6
Karma: 0
Send a private message to this user
My pc is on
My server is up
My ports are configured in my server, firewall, and router
My DNS is configured
But it still won't sent or receive mail
I even tried changing the port smtp used but that was unsucessful
When I send a message I always get the following error:
[17/Oct/2007 17:06:25] Sent: Queue-ID: 471670a9-00000002, Recipient: <admin<_a.t_>oasis-games.com>, Result: delayed, Status: 4.4.1 Cannot connect to remote host

[Updated on: Wed, 17 October 2007 23:17]

  •  
jarocks

Messages: 6
Karma: 0
Send a private message to this user
I was able to get the server to send mail by routing it through another server but I still can't receive mail. Any ideas what may be causing this?
Heres the error I get when I try to send mail to my server:
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

    jarocks<_a.t_>jarocks.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 553 sorry, relaying denied from your location [209.85.198.185] (#5.7.1)

  ----- Original message -----

Received: by 10.115.95.1 with SMTP id x1mr282062wal.1189718436807;
       Thu, 13 Sep 2007 14:20:36 -0700 (PDT)
Received: by 10.114.59.9 with HTTP; Thu, 13 Sep 2007 14:20:36 -0700 (PDT)
Message-ID: <e15958080709131420o20866391jd09c6ced2094ed18<_a.t_>mail.gmail.com>
Date: Thu, 13 Sep 2007 17:20:36 -0400
From: "Joe Averett" <jarocks<_a.t_>gmail.com>
To: jarocks<_a.t_>jarocks.com
Subject: dfg
MIME-Version: 1.0
Content-Type: multipart/alternative;
       boundary="----=_Part_23750_12241110.1189718436793"

------=_Part_23750_12241110.1189718436793
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

dfg

------=_Part_23750_12241110.1189718436793
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

  ----- Message truncated -----

[Updated on: Thu, 18 October 2007 01:19]

  •  
sonofcolin

Messages: 483
Karma: 0
Send a private message to this user
Google is your friend.
Quote:

553 SMTP Relaying Denied
This error is caused for one of two reasons:

1. You are attempting to send email to a domain that is not recognized by this server

2. You are attempting to relay email through this server, and have not authenticated

Most likely you are seeing this message because you have not authenticated. To use this server as a relay (to send email to an outside address using your domain name), you must authenticate first.

You can do this in one of two ways:

1. SMTP Authentication - SMTP AUTH is a method for verifying a user's login and password before allowing Mail to be sent to other Mail Servers on the Internet. Your Email Client is required to login before sending mail. This method allows you to simply enter your Username and Password (the same ones you use for POP or IMAP) in the SMTP settings in your email program.

2. POP before Send - This method allows you to simply check your email before sending. Once you have checked your email, you are allowed to relay for the next 15 minutes from your current IP address without further authentication.

  •  
microalps

Messages: 168
Karma: 0
Send a private message to this user
Do you have a static IP? Are your MX records set up to this static IP? Have you tried using telnet into your public IP from outside your network? (e.g. in command prompt > telnet x.x.x.x 25)
  •  
jarocks

Messages: 6
Karma: 0
Send a private message to this user
The MX records are fine but I cannot telnet port 25 from outside the network.
  •  
microalps

Messages: 168
Karma: 0
Send a private message to this user
If all is set up correctly, it may be an ISP restriction on Port 25. Please confirm that your ISP is not blocking port 25 either by setting up port 587 (SMTP alternate) and testing telnet x.x.x.x 587 or by calling them. If 25 is blocked, you will need to have your ISP lift this restriction. If 587 doesn't either work then I would assume you have something misconfigured with your router. Start by plugging in the server directly into the WAN (yes, this will mean taking your work internet offline).
Previous Topic: Is there a way to set Quota for a doamin rather than go set for each account?
Next Topic: Webmail DMZ advice
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Nov 21 18:12:46 CET 2017

Total time taken to generate the page: 0.00421 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.