- Matt S
Our office mail system needs updating, and I don't want to use Exchange. I've been looking for alternatives and Kerio MailServer looks spot on.... apart from the problems with KOC.
When I raised the problems I'm having with support I was told that they are 'known bugs' but at the moment there's no eta on a fix.
The people I'm working with on this have already dismissed KMS because of the KOC shared folder naming problems. It's only because I quite like the look of KMS that I've persisted and spent time investigating a possible solution.
The fix for the problem I'm having is in Alpha right now, public beta is just around the corner... Yet I haven't been told this officially.
I realize this 'tell them nothing' approach is Kerio policy, and I understand Kerio don't want to be accused of touting vapourware, but as a potential new customer I think this approach is crazy.
Please Kerio... Revisit this policy because I think it could be harming your business.
Yeah, it's tough to deal with an IT company with a 'tell them nothing' policy. I can assure you from my research, Kerio is much simpler than the many other solutions I tested. On the whole it works well. I have a small handful of issues (annoyances), I expect many of them to be fixed with Offline Caching.
The point of this post, was to tell you Kerio works pretty darn good, and should get better. The best thing I can tell you about Kerio is that when I have submitted a bug, it was always fixed in the next release. And they do seem to move in the general correct direction even if they don't tell us they are heading there.
But i do wish they would revise that policy.
[Updated on: Wed, 31 October 2007 18:35]
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