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tomn68

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Upgraded to Leopard and decided to move away from Entourage to Mail 3.0.

In the office everything works great. But from home I receive an error that the port 993 times out. I believe this was the default port that was used during setup. I have the same problem with iPhone setup as an exchange account. (on wireless at work, this works but at home on wireless or over Edge, same issue)

Hoping someone can share what setup works for them with Mail 3.0.

Here's my setup...

-exchange account
-user= name<_a.t_>domain.com
-Outbound server - user = name<_a.t_>domain.com and port 25 with SSL on
-IMAP Path is blank (we have a mixed platforms with mixed email clients)
-Port 993 using SSL
-Use IDLE command if server supports it - checked


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the_creative_partnership

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What kind of error are you receiving?

Who issued your certificate or is it self-signed?

Dan
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spiggott

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Is port 993 open in your firewall? I'm using the same setup with Mail 3.0 and an iPhone to KMS 6.4.1 and it works beautifully. I'll never go back to Entourage; Mail is sooo much faster.
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tomn68

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I received a timeout on port 993 error. I turned off SSL and I think it now works connecting from home from Mail. I don't remember having to turn off SSL in the past. On my phone I turned off SSL on inbound which seemed to do the trick even though I still have SSL on Outbound (although when on Edge it takes forever to send)

I'm not certain but I wonder if the certificate is self assigned. I'll have to ask. When I upgrade to leopard I seem to recall receiving an error about an unknown certificate and having to allow it to continue if that makes sense.

Thanks
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tomn68

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Your question about the certificate being self assigned reminded me about this error I received after installing Leopard and moving to Mail from Entourage.

"Mail Can't Verify the identity of 'mail.domain.com'... Certificate...signed by an unknown cerfitying authority... THen when I click for details it says that it is self assigned and that "This root certificate is not trusted".

I've attached the the error itself.

[img]index.php?t=getfile&id=1164&private=0[/img]

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Pavel Dobry (Kerio)

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The solution is simple. Drag&drop the certificate from that window to the Desktop, double click on it to import into the Keychain as X509 root certificate. From now the certificate will be trusted in the system.
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the_creative_partnership

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Sorry to hijack slightly, but Pavel maybe as you're here you could help with why GoDaddy certs seem to work fine for HTTPS, but not IMAPS? Any ideas?
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tomn68

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Thanks

I wonder if there's a way to do the same type of thing from the iphone? Could be that the phone hits the issue but there isn't a way to tell it to trust it?

Thanks
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the_creative_partnership

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Apparently this is because the iPhone does not have the GoDaddy root or intermediate certificates installed and there is no way to install them.

The Nokia E-Series do allow you to install certificates, but for some reason our e61 was not trusting our GoDaddy cert with either of the above installed.

As a last ditch attempt, I flashed the firmware up to the latest version (3.0633.09.04) and voila, Roadsync now works a treat with our GoDaddy cert!

So if your having trouble with Roadsync, certificates and Kerio, try upgrading your firmware (don't forget to back up first).

Cheers
Dan
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