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Home » Kerio User Forums » Kerio Connect » User quota exceeded, When dos the server delete spamm mails??
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BrownGhost

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i want the server to delete spamm mails after some time, so that the user dont hit his User quota..
as when many spamm mails in spamm folderuser will not get his mails: User quota exceeded

and thats not cool Sad
So how do i setup server to delete spamm mails after xx days ??

thanks

Brown Ghost
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microalps

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Unfortunately, KMS does not delete spam or deleted items automatically. This has been suggested in the past. I would suggest you contact your Kerio agent or file a support ticket, and they'll up the request count.
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bigmountain

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Have you considered an external spam filter? This will cut down on the spam messages that KMS receives. We provide this service and overall, block about 94% of all messages headed our way. This drastically reduces the resources needed on the KMS server and my client's junk boxes are not being abused by tons of spam, preserving their mail storage quotas. If you would like to try it out, email me and I'll set you up for a month free trial. My email address is jon<_a.t_>bigmountaindesign.com and you can visit our website at: http://bigmountaindesign.com/webservices/mailfoundry.shtml for more information. We provide this service to clients hosting their own mailservers as well. Thanks!

Jon

Preferred Kerio Partner and Cloud Solutions Provider - Offering both shared and dedicated Kerio Connect hosting solutions.
Visit us at http://bigmountainmail.com
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freakinvibe

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Another approach from Kerio could be: Don't count spam mails towards the quota. Gmail does that and it makes sense. In addition, Junk Mails could be deleted after 30 days.

Just something for Kerio to consider.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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BrownGhost

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this sounds good. Don't count spam mails towards the quota
i secound this! Smile

Brown Ghost
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My IT Indy

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Feature requests here in the forums don't amount to much, contact your representative or your reseller and put in a request.

I use Katharion hosted spam filtering and it's wonderful, licenses per seat/per month.

-
My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
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winkelman

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BrownGhost wrote on Fri, 28 December 2007 15:29

this sounds good. Don't count spam mails towards the quota
i secound this! Smile

It sounds bad actually.

Because, amongst others, quota's allow the server admin to make sure the storage subsystem is adequate and cannot get full just by some uncontrollable, external factor as someone sending large amounts of email. Or spam for that matter. If anything can bypass the quota filter, then 'all' control over disk space usage goes out of the window and you might get into the office on Monday morning to find out your server has filled up the hard drives...
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freakinvibe

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You are mixing up user quota and server quota. Not counting Spam towards user quota is a good thing.

To avoid running out of disk space you should use server quota, not user quota.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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Pavel Dobry (Kerio)

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I also think it is more bad than good.
I believe some users will quickly realize that this way it could be possible to hide some e-mail (like big attachments e-mail). This will end with:
1. bypassing user quota
2. breaking spam filter (Bayes)

Automatic deleting of junk e-mail is much better solution. This is the feature we are currently working on.
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winkelman

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freakinvibe wrote on Mon, 31 December 2007 13:02

...
To avoid running out of disk space you should use server quota, not user quota.

You mean the Storage Space watchdog? That can only be set to check against free disk space, not set a maximum total store size.

Checking against free disk space may be sufficient to safeguard against general problems of having a full disk, but still does not allow you to control the way the disk is used by Kerio. Suppose you have other programs running on the server that are also dynamically taking up and freeing space? The watchdog couldn't quite handle such a case. Also, using the watchdog could allow one 'freak' user to block emailing for all the other users. (Suppose one user gets spammed a lot during a weekend. This would fill up the server until it reaches the watchdog hard limit and that would mean nobody could email anymore until the problem was resolved...)

So if somebody knew you had such a setup, (s)he could quite easily perform a DoS attack on your server by simply sending a few gigabytes of spam and filling up your store.

[Updated on: Mon, 31 December 2007 14:08]

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freakinvibe

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I don't think users would move everything to their spam folder. Having important mails stuck between real spam is a nightmare. Also, if KMS had enforcable rules to delete spam mails after 30 days, none would use the Junk folder as repository.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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Matt S

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I don't think this is what users will do, I know it. I've often experienced users putting things in stupid places to get around storage controls that are in place for good reasons.

Users don't consider things like server stability and baysian filter training.
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