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dsegel

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I've searched for the answer to this question but didn't find anything conclusive. This and the inability to search body contents are turning out to be a huge stumbling block for us in our KMS implementation.

I saw some comments from a few years ago that Kerio had deemed body search to be too server intensive, but shouldn't that be a decision I make? As is our server is way overpowered for the 150+ users we're serving up mail for.

Thanks,

Daniel
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winkelman

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Well, a lot of us users agree with you, but it's Kerio that has to decide whether or not to put the option in there.

Still, I can imagine why Keiro won't completely agree with you that it's fully up to you to decide. If they sell a product with that feature, people are going to turn it on. And if it brings their server to its knees, they are not going to turn the feature of again, no, they will call Kerio and complain that a feature they provided is killing their server and they will demand a 'bugfix'.

It's a can or worms Kerio wouldn't want to open up.

The only solution is of course that Kerio implements this feature in a way that doesn't have a chance of hampering server performance... perhaps they don't know how to do that?
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rinzwind

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Subfolder searching is a matter of clicking the search button, select the right top-level folder and tick the option to search the subfolders.

Body search isn't possible (yet?).

[Updated on: Thu, 10 January 2008 09:25]

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dsegel

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And where do I find this option to tick? I have a text box with a Search button next to it, but all it does if I click it is perform the simple search - there are no options, no other windows opened. If I click it without entering anything into the search box then nothing at all happens.
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simonkenning

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Once you have clicked the search button you should be presented with the search window. Click Browse in the top right hand side of the window and the Folder Selection Window will then open. At the bottom of this window is the option to select Search in Subfolders.

Hope this helps!
Simon Kenning
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dsegel

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Maybe we're not talking about the same thing - I'm using the webmail function of KMS v 6.4.2, build 4490.

I've tried with Internet Explorer and Firefox on Windows PCs and Safari and Firefox on Macs, all in "Full-featured" mode. None of them open any windows when you click on the "Search" button located at the top of the window, under the "Forward" button. If I enter text in the text box to the left of the Search button then it searches the selected mailbox only.

I don't have pop-ups blocked.

Do I have things configured wrong, or am I doing something wrong?

[Updated on: Thu, 10 January 2008 19:30]

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rinzwind

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You missed the magnifier glass button on the far right side of the toolbar...

[Updated on: Thu, 10 January 2008 19:37]

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simonkenning

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I think you are using the wrong search method. The method you are using only searches within the folder you have selected from the folder tree on the left hand side.

You need to click on the icon (Magnifying Glass icon) next to the delete button (X) on the top row of icons. That should open the main search window which will then allow you to select sub folders by clciking the browse button.

[Updated on: Thu, 10 January 2008 19:39]

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dsegel

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Ah - I knew there must be more to it.

Thanks, that solves one of my problems!
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