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dave.richardson

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I have just installed KOFF on 4 machines in our office. Two have Outlook 2003 and two have Outlook 2007 (SP1 MSO 12.0.6213.1000) The latter two machines are having a problem:

Inbound and Outbound emails that are in HTML format somehow get converted to plain text. It seems the KOFF removes strips the HTML whenever the email is sent or during the opening process. As soon as the handshaking starts the original record on KMS 6.5 is re-written.

So all HTML emails opened or sent since the install of KOFF are now in plain text.

Suggestions anybody???

[Updated on: Thu, 28 February 2008 17:11]

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dave.richardson

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Just spoke to Kerio support - thanks.

We identified that it is a bug with KOFF, Outlook 2007 and AVG AntiVirus EmailScanner. As I am using KMS with McAfee built in, this is actually a double check.

So, we disabled the local AVG Emailscanner, checked ignore plug-in status and all is well.

End of story until the next patch. Great support! Smile
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scottwilkins

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Personally I don't know what's worse on a user's PC, the virus or the anti-virus. They can be as bad sometimes, it makes you wonder.

My recommendation: Get AVG for e-mail and run it as a second scan on the e-mail server. That way you get the 2nd scan that you might want, and you don't bog down the user's computer with extra tasks that can be handled elsewhere.

Anyway, my 2 cent's worth. FYI I use Clam antivirus as the 2nd check on my Kerio e-mail server.
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dave.richardson

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Yes, we are doing the double anti-virus check on the KMS server, but we also have to be Payment Card Industry (PCI) compliant and for that the standard requires all workstations to have anti-virus running full-tilt as well.

Thanks for the input.
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winkelman

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[/off topic warning]

Having AV scanning on the PC is a necessary evil. Email gets scanned so thoroughly before it hits the user's inboxes, so emails are pretty safe these days. No real need for desktop AV there anymore.

But: lately we've been having trouble with infected USB sticks here (runs through the 'autorun.inf' mechanism). No amount of network/email/etc. scanning is going to block those threats.

A solution that allows only certified sticks etc. is at least as expensive as an AV product. And a big pain in the #%& to administer . So...

IMHO desktop AV is still needed...

[/off topic warning]

[Updated on: Fri, 29 February 2008 12:08]

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