We have a voicemail system that sends an email to users with an attached .WAV file when they get a voice mail. This works perfectly well for all the email clients I've tried including Kerio Outlook Connector 6.5.
However, when using Kerio Outlook Connector Offline Edition, the email arrives seemingly with no attachment at all. The file size indicates that the attachment is still lurking in the file, but according to the connector, there is no attachment. I've tried this both with retrieving headers only and the full email during sync. Other attachments seem to work fine -- just those coming from the voice mail system seem affected.
Below is an example header from the source of an email in question:
X-Spam-Status: No, hits=0.0 required=5.0
tests=AWL: 0.000,BAYES_00: -1.665,EMPTY_MESSAGE: 2.308,
FROM_ALL_NUMS: 2.5,CUSTOM_RULE_FROM: ALLOW,TOTAL_SCORE: 3.143
Received: from yyy.xxx.org ([10.0.1.12])
by mail.xxx.org (Kerio MailServer 6.5.0)
Wed, 5 Mar 2008 12:49:43 -0500
Date: Wed, 5 Mar 2008 17:49:49 +0000
From: "USER" <208<_a.t_>yyy.xxx.org>
Subject: StratagyES Voice Message <4EDD3D3F>
Content-Type: multipart/mixed; boundary="-==_ ==__1323121983.208:1204739389_3ebae1ab _==__--"
---==_ ==__1323121983.208:1204739389_3ebae1ab _==__--
Content-Type: audio/wave; name="0000013a.wav"
[much base64 snipped]
---==_ ==__1323121983.208:1204739389_3ebae1ab _==__----
Thanks for any help!
- Pavel Dobry (Kerio)
This issue is fixed in KMS 6.5.1. Please upgrade.
We have the same issue with Kerio 6.5.1... Every mail from certain external contact have pdf attachment that is correctly shown in webmail but not in Outlook (2003, 2007) with KOFF 6.5.1.
Here is the header (extracted from the EML file in the kerio store) of an example e-mail:
X-Spam-Status: No, hits=0.8 required=5.0
tests=BAYES_00: -1.665,EMPTY_MESSAGE: 2.308,SUBJ_HAS_UNIQ_ID: 0.19,
Received: from mail.eptarefrigeration.com ([188.8.131.52])
by proemail.sersis.com (Kerio MailServer 6.5.1)
Mon, 26 May 2008 11:41:35 +0200
Received: from eptarefrigeration.com ([10.108.1.110]) by mail.eptarefrigeration.com with Microsoft SMTPSVC(6.0.3790.1830);
Mon, 26 May 2008 11:41:52 +0200
Date: Mon, 26 May 2008 11:29:20 +0200 (CET)
From: Marco Dalla Caneva <Marco.Dallacaneva<_a.t_>costan.com>
Subject: New Purchase Order Printout 0000384027
Reply-To: Marco Dalla Caneva <Marco.Dallacaneva<_a.t_>costan.com>
X-Priority: 3 (Normal)
X-Mailer: SAP Web Application Server 7.00
name="New Purchase Order Printout 0000384027.pdf"
Content-Description: New Purchase Order Printout 0000384027
X-OriginalArrivalTime: 26 May 2008 09:41:52.0546 (UTC) FILETIME=[BA460020:01C8BF14]
After that there is the binary code of the attachment.
[Updated on: Sat, 31 May 2008 12:13]
We're having the same problem with KMS 6.5.2 and KOFF - need to get this resolved, and have opened a support ticket.
Is this working properly for anyone?
- My IT Indy
How about upgrading to v6.6.1?
i have the same problem - attachments dissapeared in the weird manner. KMS 6.6.2 /7165, Outlook 2003 +SP3, KOff 6.6.2 ..
[Updated on: Fri, 06 February 2009 21:02]
Kerio discussion forums are intended for open communication between forum
members and may contain information and material posted by members which may
be useful in learning about Kerio products. The discussion forums are not
intended to provide technical support for any specific product. Any
information implied or expressed in the discussion forums is that of the
posting member. Kerio is in no way responsible for the information posted in
the forums, or its accuracy. Kerio employees may participate in the
discussions, but their postings do not represent an offical position of the
company on any issues raised or discussed. Kerio reserves the right to
monitor and maintain the forums to promote free and accurate exchange of