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jaikudo

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We have a problem with some IMAP clients, in particular Outlook Express but also in KDE Kmail. When the user deletes an item using an affected IMAP client it does not move the message to the Deleted Items. It just strikes it through.

There is an "expunge on leaving folder" option but this does not give the user the benefit of a working Deleted Items folder.

Is there a way round this in either Outlook Express or in general? Thunderbird seems to do it right, so it can't be an intrinsic failing of KMS or IMAP.

We have just done our full migration to KMS and quite a few of our Outlook Express users are keen to keep using it despite our attempts to persuade them of the merits of Webmail.
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sedell

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This is how IMAP works. Clients like Thunderbird hide this from users by moving the message to the trash folder and handling expunges automatically, but it's not how IMAP was designed to work.

Scott
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jaikudo

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sedell wrote on Wed, 09 April 2008 12:52

This is how IMAP works. Clients like Thunderbird hide this from users by moving the message to the trash folder and handling expunges automatically, but it's not how IMAP was designed to work.


Ah, so it is Thunderbird being clever not Outlook Express and KMail being stupid.

It seems to me that there could be an option on the server for it to move messages to Deleted Items when they are deleted via IMAP. The only problem is that it would need to watch out for Thunderbird doing it as well to avoid duplication.

Does anybody else think this is a good idea, or would this sort of non-standard IMAP behaviour cause problems?
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sedell

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It's a non-standard IMAP behavior, and could cause problems. It's the client's responsibility to handle things like moving mail, etc. Adding behaviors like that to the server could cause issues with clients that aren't designed to deal with things like that.

Scott
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