Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Partial broken KOC store - Outlook 2003
  •  
jaikudo

Messages: 83
Karma: 0
Send a private message to this user
One of our users (using office outlook2003) currently is unable to view the tabs that are associated with the KOC store; e.g. spam, out of office, spam, rules, folder mapping. The calendar is viewable and demonstrates that it works to an extent.

We have un-installed the Kerio Outlook connector, performed a detect and repair on outlook 2003, done a fresh reinstall. Re-configured the account details; still no tabs after right clicking the KOC Store; also when you select the 'about kerio message store', it does not display the details - version number 6.5.0 T5.116.

having logged as administrator on the same PC, created a new test account/details using the outlook kerio connector store, when right clicking the KOC store, the tabs for the kerio features are present.

It seems to come down to the user's profile rather than the KOC store? What else can be tested or done to trace the problem?

[Updated on: Wed, 07 May 2008 12:05]

  •  
jaikudo

Messages: 83
Karma: 0
Send a private message to this user
Solved; turns out the the KOC was disabled via the 'about microsoft office outlook.'
Previous Topic: Apple mail amd kms 6.5 patch 1
Next Topic: Problem KOFF - Information Stores
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Fri Sep 22 06:39:11 CEST 2017

Total time taken to generate the page: 0.00397 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.