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Hi there,

I've just setup KMS and have setup each user with 2 mail boxes: 1 KOC account for shared emails (customer services) and 1 IMAP account for personal accounts.

The problem I have is that ALL emails being sent are being stored in the KOC's sent items folder which all users can see. Not ideal if you don't want other users to see personal emails!

Is there anyway around this or some way to fix it?

We're using Outlook 2003 at the moment, but have been looking at Thunderbird and setting up 2 IMAP accounts and this seems to work quite nicely, although it's not groupware.

Any comments suggestions would be most appreciated! What does everyone else do?



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You want two mailboxes per user, right? Here are some options:

1. Use Outlook for both but the user has to toggle between profiles.

2. Use webmail for both but the user has to log out of one to use the other unless you use different web browsers for both. (e.g. IE and Thunderbird).

3. Use Thunderbird for both and have the benefit of having everything at the same time but lose groupware.

4. Use Outlook for one box and something else for the another.

None of these things is very good as none of them gives the user concurrent accesss to everything they need in one place.

I have been amazed at how bad Outlook is at dealing with multiple message stores. Several things I reported to Kerio as faults have actually turned out to be limitations of Outlook. Maybe sombody needs to be reporting them to MS as deficiencies in Outlook. After all, I am sure it is just as bad for MS Exchange users wanting to connect to two MAPI mailboxes at a time as it is for us.

[Updated on: Thu, 08 May 2008 15:22]

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