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rigo

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IMail comes with a great little IMail Client app for accessing mail in the server from any domain and from any email account. I can view email accounts, open and email, view all the headers and then reset the flag so user never knows that I did so.

What are you guys using for this in KMS? by default Outlook Express opens up--yuck! and have to open the actual .eml file

Thanks for the help Wink

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rigo

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you mean to tell me that no one uses a client to look into email boxes to check headers...?? or am I missing something--err new to KMS Wink

IMail has internal build in client, how do you guys do it with KMS?

thanks,

[Updated on: Sun, 29 June 2008 05:26]

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freakinvibe

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KMS doesn't come with a client, but you can use notepad, if you just want to check the headers. I sometimes also use Outlook Express.

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rigo

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yea that is what I thought, thanks for the info. IMail has this cool client to check from one domain to another and any email account, these are a must have tool to combat spam and to keep things running well, too bad KMS has not implemented a client after all these releases Rolling Eyes
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RHarmsen.nl

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rigo wrote on Mon, 30 June 2008 13:14

yea that is what I thought, thanks for the info. IMail has this cool client to check from one domain to another and any email account, these are a must have tool to combat spam and to keep things running well, too bad KMS has not implemented a client after all these releases Rolling Eyes


Well they have their webmail client and the Outlook Connector which are the real clients you should use.

In normal operation you should't just open e-mails from you users as this violates privacy (unless you made your users clear e-mail is viewed and read).

You could use the webmail or outlook connector to view mailboxes of other users, it they have given right to you to view them.

But why for gods sake do you need to look at mail to fight SPAM? Just let your users get aware of the SPAM/No-SPAM buttons in the webmail or Outlook Connector in order to train the SPAM filter in Kerio Mailserver.
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sgongola

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Fighting spam isn't just clicking on a spam button and letting it go into a spam box. That is just moving it out of the way. Spam is a big resource eater. It takes up internet bandwidth, LAN bandwidth, diskspace. Using Bayes filters and burying spam isn't good enough.

For those working to prevent it from arriving, it involves reviewing incoming spam, noting commonality, customizing rbl usage, spam filters, and reporting abuse and doing other things to prevent it from actually getting into your network.
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rigo

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[quote title=RHarmsen.nl wrote on Mon, 30 June 2008 06:45]
Quote:


Well they have their webmail client and the Outlook Connector which are the real clients you should use.


Not sure what you mean by _real_ clients, but with Outlook one has to setup user accounts and it saves email in a pst file, not a admin solution. With webmail one has to deal with user passwords and that means keeping tables full of l/p, not a good idea--all we need to do is scan headers.

Quote:

In normal operation you should't just open e-mails from you users as this violates privacy (unless you made your users clear e-mail is viewed and read).


yep, we open when we get the calls/approval, but is this not too late? I am sure admins prefer _no calls_ as we have to admin, anything less is not professional--no pun intended. Some users are savvy and do not need help, others have NO idea and have to be helped in the up most professional way.

Quote:

But why for gods sake do you need to look at mail to fight SPAM? Just let your users get aware of the SPAM/No-SPAM buttons in the webmail or Outlook Connector in order to train the SPAM filter in Kerio Mailserver.


wow, there are so many reasons to look at HEADERS to combat spam, that is where ALL the info is stored, from paths of origination to probability statistics--it is all in the headers, did I mention it is all in the headers Wink

If all we did was rely on KMS spam/no-spam button life would be sooo simple--but the truth as mail admins is way different; from mail gateways to spam control servers to vertical apps to firewalls to clients... it is a challenge.

New accounts have virtually no spam, some 10-15 year old info, sales, etc accounts have been targeted for so long that it is very common to have 200-500/daily blatant spam emails, 10% of that go to quarantine w/o false positives so end users can receive their legit 1-5% daily emails.

Hey maybe I can just install the IMail client, but KMS and IMail are so different it will probably not work--maybe the next KMS release will have tool to do this.
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sedell

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You could enable archiving, and view the archive from the administrator account. It's not the same as going into a user store since you'll be missing non-mail items, but you'll have access to all of the mail sent and received. Even though it lacks a proper search, I find it to be a fairly useful tool for things like this.

Scott
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My IT Indy

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sgongola wrote on Mon, 30 June 2008 07:51

Fighting spam isn't just clicking on a spam button and letting it go into a spam box. That is just moving it out of the way. Spam is a big resource eater. It takes up internet bandwidth, LAN bandwidth, diskspace. Using Bayes filters and burying spam isn't good enough.

For those working to prevent it from arriving, it involves reviewing incoming spam, noting commonality, customizing rbl usage, spam filters, and reporting abuse and doing other things to prevent it from actually getting into your network.



I just use hosted spam filtering from Katharion, I'm too lazy to go through headers to combat spam. Here's my spam report from the last 24 hours that DIDN'T make it to my server

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[Updated on: Tue, 01 July 2008 04:08]


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My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
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bigmountain

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If anyone is interested, we also provide hosted spam filtering. No contracts and you will receive daily quarantine reports. Most of our users have told me that they have never seen a false positive and that our service is much more accurate that Barracuda (we used to filter using their hardware), now we just use Barracuda as a backup. Visit our website or email me if you want to know more. Thanks!

Preferred Kerio Partner and Cloud Solutions Provider - Offering both shared and dedicated Kerio Connect hosting solutions.
Visit us at http://bigmountainmail.com
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