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Davidcreative

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Been using Outlook to send e-mails from a PC laptops ok, but installed the latest Connector (offline edition) now any email received from the laptop is blank. The message content is viewable in the source but not displayed. This happens to any e-mail sent to any other account or mail server.

Setup: PC laptop, Vista Business, Office 2007. Kerio server V 6.5.1 running on Mac Xserver.

Anybody got any ideas or had the same problem? I've had a ticket on this for 3 weeks and all I get is requests from different engineers for the same information!!!!!!!!! They say they are very busy and have never seen this before!

HELP!
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bigmountain

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I do not know if this is related, but a similar issue with blank emails was resolved by deleting the properties.fld file of the folder that is having difficulty displaying the message in Outlook. In my client's situation, they could view the message just fine in webmail, but in Outlook 2007, all was blank except for the subject which showed "none". Simply log out of the user having problems (or close Outlook), go into your mailstore and locate the user's mailbox and folder that is having problems. In it, remove the properties.fld file. KMS will rebuild it. Open up Outlook and see if it resolved your problem. Like I said, I do not know if these issues are related, but this solution worked for our situation.

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Davidcreative

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Thanks, we have the same problem however the message is viewed, e-mail browser, webmail.

The subject line appears but the message body doesn't. It affects plain text and HTML formats.

The account works fine sending from webmail or the installation on the users desktop Mac (on LAN) and recives etc ok. It's just sending blanks from the same user account installed on the PC laptop using Connector.

[Updated on: Wed, 16 July 2008 10:31]

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