I have various software that only does reporting via e-mail. This generates thousands of e-mails daily. The concept is that I can use the search function in Outlook to find the reports I need. Most of the time I don't need these reports - only if someone calls with a problem.
So I have rules I've created in webmail that are based on subject. Each say if subject contains "this" then move it "here" and stop processing more rules.
The problem is that every day there are maybe 20 of these e-mails in my in box which should have been moved.
Is it a known issue that Kerio rules may not always function? Or is this a result of the Kerio mail service/server being restarted and these were the e-mails that were being processed at that time?
It's not a big deal for me to have 20 e-mails of 5000 in my inbox - my concern is with rules which my user may have made which are important and not always working. Such as forwarding e-mails to their BlackBerry e-mail address.
Perhaps this is your issue:
I have some software (such as my WSUS service) that generate messages without To or (B)CC fields. The recipient of the message is passed along in the SMTP protocol, but not actually in any email header. This is perfectly acceptable as protocol goes, but KMS's email filters don't seem to have any grip on it.
Example of such a message's headers, as you can see without explicit recipient (<snip>'s and ---- edited by me):
X-Spam-Status: No, hits=0.0 required=5.0
Received: from <snip> ([<snip>])
--------Mon, 28 Jul 2008 08:00:13 +0200
Date: 28 Jul 2008 08:00:08 +0200
Content-Type: text/html; charset=utf-8
After me getting into some sieve scripting (language used by the mail filter) I was able to create a filter that works on some other header fields. In my case the 'Received' header contains the correct recipient (wsus-reports<_a.t_>okura.nl), so this script is able to filter on this 'defaultwise unfilterable' message:
if header :contains "Received" "wsus-reports<_a.t_>okura.nl"
fileinto "Systems E-mail/WSUS reports";
(You can create such a script by hitting the edit button in Webmail Mail Filters.)
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