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linuxbox

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Hello, just wondering if anyone else has seen where the server isn't forwarding messages tagged as spam to the recipients address with a modified subject and adding the X-Spam-Flag to the header.
i have a check in the box "Prepend the message's subject with the text" and then i put in a subject like **spam** but when a message is tagged as spam i don't see it in my inbox. i have tag score and block score set to 5.0.
anyone have any recommendations or ideas as to why this may be?
thanks
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sedell

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Try in the Junk E-mail folder.

Scott
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linuxbox

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sedell wrote on Tue, 05 August 2008 11:12

Try in the Junk E-mail folder.



nope. that's not it. just tested it. sent a message from my hotmail account to a test account on the kerio server with a subject that i had set to increase the spam score by +3. sure enough, the system caught it as spam and blocked it but did not pass it through to the test account with a modified subject and header, nothing in the junk mail folder either...something isn't right.
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Pavel Dobry (Kerio)

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linuxbox wrote on Tue, 05 August 2008 19:19

sedell wrote on Tue, 05 August 2008 11:12

Try in the Junk E-mail folder.



nope. that's not it. just tested it. sent a message from my hotmail account to a test account on the kerio server with a subject that i had set to increase the spam score by +3. sure enough, the system caught it as spam and blocked it but did not pass it through to the test account with a modified subject and header, nothing in the junk mail folder either...something isn't right.


It is correct. Blocked = rejected (see the spam log) = not delivered. If you want to deliver it to the Junk Email folder, increase blocking threshold.
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linuxbox

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Kerio_pdobry wrote on Tue, 05 August 2008 12:22

linuxbox wrote on Tue, 05 August 2008 19:19

sedell wrote on Tue, 05 August 2008 11:12

Try in the Junk E-mail folder.



nope. that's not it. just tested it. sent a message from my hotmail account to a test account on the kerio server with a subject that i had set to increase the spam score by +3. sure enough, the system caught it as spam and blocked it but did not pass it through to the test account with a modified subject and header, nothing in the junk mail folder either...something isn't right.


It is correct. Blocked = rejected (see the spam log) = not delivered. If you want to deliver it to the Junk Email folder, increase blocking threshold.


ahh, i see. i'll increase and see what happens..wasn't aware that a "block" in this situation was really a total block.
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linuxbox

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Okay, that did do the trick. Now my next question though is in regards to the best way for clients to deal with this type of setup. For folks that aren't using IMAP to check their email etc etc, what i've done is adjusted the subject to be **POSSIBLY SPAM** if the message's score is higher than the tag score. For people using outlook or outlook express, what is the best practice for them to deal with this type of setup? i realize that outlook express doesn't move messages to some Junk Email folder if the X-Spam-Flag is there. i had to create a manual rule in my outlook express to move messages to a folder i created if the subject was **POSSIBLY SPAM**. But lets take this for example. Lets say someone using Outlook express got a legitimate email that got marked as spam and the system modified the subject to **POSSIBLY SPAM**. lets say they created a rule like i did that put the message in another folder. but after looking they realize this message isn't spam. is there a way for them to mark this as not spam or make it where it gets put in their inbox instead of the Junk Mail folder? And how about the subject? I mean, once it's realized that the message is not spam, in the future you really wouldn't want the subject to be **POSSIBLY SPAM** anymore. i'm just trying to get a feel for the best way to handle a setup like this.

OH, also, what about people who ARE using IMAP and they go into their Junk Email and find an email that is not spam and they mark it as not spam in outlook or the web interface. in the future will email from that person not be spam?

any help on this?
thanks

[Updated on: Tue, 05 August 2008 19:54]

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freakinvibe

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Regarding the ** Spam ** in the subject:

Even if you mark a message as NOT spam in WebMail, the subject stays the same (i.e. the ** Spam ** is not removed) and it stays in the Junk E-Mail folder. The only thing that happens when you mark an item as NOT spam is Bayes is learning it as ham and that it is internally marked as ham.

The rest (moving it to your Inbox and changing the subject) you have to do manually.

But in reality, most of my false positives are newsletters. So, what I do is:

- Mark them as NOT spam
- Read them
- Delete them

If I need to forward a false positive, I remove the ** Spam ** before sending, in order not to scare the recipient.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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