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mayfield

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hello,

ive updated the server to the version 6.52 and everything seemed to work fine even the office xp versions did the upgrade automaticly.

but afterwards there is one mailkonto that got some problems, its connected with outlook 2003 at one point many mails dont show anything no informations are displayed and outlook seems to get buggy on the scrolling its not possible to open these empty not shown mails and on a reconnect the last visible mail has changed to another date...that all makes no sense to me.

in webmail modus everything is ok and all mails can be read, what could cause this problem? all other clients / kontos work well and i dont have a clue.

thanks for your help a
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mayfield

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i found the thread about renaming the index.fld into *.bad i did this rebuild but with no effect on the emails ...
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shaggie16

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Hi

I have had this problem 3 times in the last couple of months - on all occasions, renaming the properties.fld for the affected folder sorted the problem.
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willowsv

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It seems to be a curse wih upgrading that you end up with one or two bad indexes that need deleting or rebuilding Sad im surprised kerio haven't added options to rebuild indexes from the control panel.

theres a fault with our calender one that thorws up sync conflicts whenever we put a new client over to KOFF but with 65000 entries in it im not going to bother Smile
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mayfield

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what do u mean with renameing? just like i did with rename into *.bad ? that didnt change anything at my index folder here or u mean both to properties.fld into a *.bad + index.bad ??

[Updated on: Wed, 13 August 2008 14:46]

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willowsv

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normally you rename index.fld to index.bad however ive had problems in the past with properties.fld.

Im not sure if you can do the same if I recall I had a calender problem and I had to rename the calender create a new one and copy all files over less properties.fld and reindex to sort it. Was a major pain!
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mayfield

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ok i found out something new, it is possible to read all emails located in the INBOX only thing that causes the problem is a fast scroll by the mousewheel.


sounds like a connection problem or a refresh problem KC -> Server ???
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