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RyeGuyWpg

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I've had this issue since I started using the push features of Kerio;
Some contacts end up being duplicated on my iPhone. Not all contacts and I can't seem to determine why these ones get duplicated but if I delete one of the duplicates from my phone, the contact gets deleted from Kerio. The contact details are exactly the same (However I have had a few that only had a few pieces of data).
I've confirmed that I don't have any duplicates in my Apple Address Book. I've tried recreating my Kerio account on my iPhone and refreshing the contacts but I still have the same issue. I don't know if this is an iPhone or Kerio issue but I have foudn a few reports of other users having issues with duplicate contacts on MobileMe and Exchange.
I am using Kerio on OS X server and am using the Kerio Sync Connector for my Apple Address book and iPhone FW 2.0.1.
If anyone has any suggestions it would be appreciated.
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pholcomb

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I'm having the same problem with duplication of contacts syncing with a windows 2008 server. Anybody know what's causing this?
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celliottuk

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Yep, same here. Most bizarre, and as each day goes by, the more duplicates are created.

Not good.
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Pavel Dobry (Kerio)

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Did anyone report this to support.kerio.com?

[Updated on: Sat, 11 October 2008 14:48]

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celliottuk

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I did. They came back very quickly with a simple and 100% effective fix. I quote.....

You can disable the contacts by through (on the iPhone) to Settings->Mail, Contacts, Calendars->Accounts->Your Exchange Account and from there you can turn off contacts. Leave it 5 minutes and then turn them on again and see if the contacts remain at 1000 or if they double. Please note your iPhone will sync other address books you have in your main account (not shared or public, public is available via a GAL lookup on the iPhone).

Worked brilliantly
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