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luischorinca

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Because?

[29/Aug/2008 16:44:21] (8300) Antivirus Server error: Downloaded file gdeltaavv.ini is corrupted or missing
[29/Aug/2008 16:44:21] (8303) Unable to perform McAfee update (New version cannot be resolved.)
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Petr Dobry (Kerio)

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Because your product is probably using invalid license. Please check you license in KWF.

[Updated on: Sat, 30 August 2008 14:02]


Petr Dobry
Product Development Manager | Kerio
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dremlin

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i have same problem

[07/Sep/2008 03:52:05] (8300) Antivirus Server error: Downloaded file gdeltaavv.ini is corrupted or missing
[07/Sep/2008 03:52:05] (8303) Unable to perform McAfee update (New version cannot be resolved.)
[07/Sep/2008 12:52:07] (8304) Update operation timed out
[07/Sep/2008 20:04:56] (8607:2) Automatic update error: update check failed.

Kerio WinRoute Firewall 6.4.2 build 3672
Integrated Antivirus Engine:
Current virus database is "Unknown" old
Virus database version "5378"
Scanning engine version "5.2.00"

I have valid license.
Please help me.

[Updated on: Mon, 08 September 2008 18:00]

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Petr Dobry (Kerio)

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Your problem is not the same. Our server sends you proper update file. Since AV engine reports your current DAT file as "Current virus database is "Unknown" old" I'd think your antivirus plugin is somehow messed up. Try to stop KWF, remove directory mcafee and make a repair install with the same KWF version. This should fix your McAfee files.

Petr Dobry
Product Development Manager | Kerio
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awalsh922

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I had the same problem. Add av-update.kerio.com to approved sites in the firewall.
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behjansen

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I get this error can any body help me?

[14/Apr/2009 13:44:55] AvPlugin.cpp: Antivirus Server error(0): Downloaded file gdeltaavv.ini is corrupted or missing
[14/Apr/2009 13:44:55] AvModule.cpp: Antivirus update failed: New version cannot be resolved., plugin will be restarted
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Pavel Dobry (Kerio)

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