Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Unread total in Outlook wrong (Unread total correct in webmail but wrong in Outlook 2003)
  •  
Paddy

Messages: 25
Karma: 0
Send a private message to this user
Hi,

One of my users has a problem with outlook 2003 SP3.

the unread total will not fall below 2. So if he has one unread mail the total shows three unread. He has tried right clicking on the root inbox and selecting 'mark all as read' but this has not helped and it still shows two unread.

If he logs into webmail the unread total is correct so I don't believe it to be an indexing issue on the server side.

We are using the latest version of the mail server and version 6.5.2.6426 of KOFF. Outlook is 2003 SP3.

Any ideas?

I really don't want to recreate his profile as he is my Manager and his mailbox takes along time to do the initial sync due to its size. Rolling Eyes


Previous Topic: Kerio and Apple Mail app Authentication issues
Next Topic: Outlook 2007 Mail Receive Problem
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Fri Sep 22 06:38:22 CEST 2017

Total time taken to generate the page: 0.00318 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.