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the_creative_partnership

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Hi,

We're busy testing 3G iPhones against Kerio 6.5.2, most of which is going fine. The only major problem we are seeing though is that the contacts are pushed/pulled down to the iPhone in triplicate. Turning off contact sync and deleting the phone's contacts seemed to make no difference, a soon as we sync up again they come down three times each.

Has anyone else seen this? Is it a known bug and is there a fix/workaround for it?

Cheers
Dan
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jstrickland

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That is new to me. I have three iPhones on KMS 6.5.2 and have not experienced anything (emails, calendar, or contacts) being displayed in triplicate.
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the_creative_partnership

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I figured it out. If you have more than one contacts folder at the root of the user in Kerio, the iPhone/Kerio syncs all of the contacts in each of them. I had made a couple of backups a couple of days ago to deal with another issue and they were virtually all populated exactly the same.

Dumbo
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jstrickland

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Might seem like a dumbo move, but it is a very easy mistake to do. To make matters worse, it is often the mistakes sitting there right in front of us, waving their arms and dancing around, that seem to be the hardest to see at first.

[Updated on: Wed, 15 October 2008 18:15]

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the_creative_partnership

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This one had put bunting up and was playing the national dumbo anthem...
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