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Home » Kerio User Forums » Kerio Connect » !!! Important: Entourage 2008 12.1.3 update warning !!! ([RESOLVED] - KMS 6.6.1 addresses this issue.)
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Pavel Dobry (Kerio)

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Hi,

During our testing we've found some serious issues with latest 12.1.3 update for Entourage 2008. We strongly recommend to all our customers to NOT UPDATE to this version now.

We will post more details as soon as it will be available.

[Updated on: Sat, 29 August 2009 21:16]

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My IT Indy

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What versions of KMS? 6.6 and 6.5.X?

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bigmountain

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Can you describe some of these issues? I have several clients that have already upgraded and it would be helpful to know what to look out for. I have never tried to downgrade an Entourage installation, is this possible or do we need to completely trash the application and reinstall? Thanks!

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My IT Indy

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You probably need to trash the Office 2008 Identities folder as Entourage usually makes changes to its' DB when it's updated.

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Pavel Dobry (Kerio)

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HoosierMac wrote on Wed, 22 October 2008 01:10

What versions of KMS? 6.6 and 6.5.X?


All KMS versions.
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Pavel Dobry (Kerio)

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bigmountain wrote on Wed, 22 October 2008 01:13

Can you describe some of these issues? I have several clients that have already upgraded and it would be helpful to know what to look out for. I have never tried to downgrade an Entourage installation, is this possible or do we need to completely trash the application and reinstall? Thanks!


Some emails cannot be sent from Entourage and the client may display an error "HTTP Error. Resource conflict on server."
We've confirmed that this happens also for meeting requests sent from Entourage.
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lodewijk

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Kerio_pdobry wrote on Wed, 22 October 2008 12:38

Some emails cannot be sent from Entourage and the client may display an error "HTTP Error. Resource conflict on server.



I can confirm this issue with Entourage 12.1.3 and kerio 6.5.2

anyone know what the proper down grade method is for Office 2008 ?
just removing the database seems funny to me, i would like my about menu to display 12.1.2

[Updated on: Wed, 22 October 2008 13:27]

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My IT Indy

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Drag Office 2008 to the trash and then trash your Entourage 2008 Identities folder. Then reinstall Office and manually install updates up to 12.1.2

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InterHmai

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We had someone else in the office with 12.1.2, so I just copied it over the updated 12.1.3 version and Entourage reopened just fine. Didnt have to mess with any identities.

[Updated on: Wed, 22 October 2008 18:55]

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sfpete

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Confirming 12.1.3 on KMS 6.6 - no meeting invitations are able to be sent... just errors out.

Drag/replace the entire Microsoft Office 2008 applications folder with a 12.1.2 version fixes it.

(phew)

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jgvajj

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Unfortunately we were hit with a few users who updated. Is their any news on the horizon on when this will be sorted? Thanks for the postings.
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monkeymissile

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We already upgraded and I'm not switching back. So far the only issue for us has been Entourage users attempting to create calendar events/meeting requests.
Fortunately using the webmail interface for this still works so we'll do that until a patch gets issued.
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Will Mayall

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[Updated on: Wed, 29 October 2008 18:37]

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Will Mayall

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Apparently, there is a workaround for the bug in Entourage 12.1.3: Simply move the meeting invitation to the Drafts folder and send the message from there.

Microsoft is aware of the bug and says they are working hard to get an update out with the fix.

Will Mayall
monkeymissile

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that doesn't work for me....
what did you mean by no message body in your other post?
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