Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Active sync going to sleep?
  •  
unusual

Messages: 1
Karma: 0
Send a private message to this user
Hi,

We are currently evaluating Kerio Mailserver and are making use of its active sync capability with a Nokia E71 and mail for exchange v 2.7.

The pairing to the phone is working perfectly and syncing mail,contacts and calendar back to the Kerio server.

However we have noticed that not all emails are getting pushed to the phone. For example when a user knows he has received mail but it has not reached his phone, he opens his outlook client while on a PC, and as soon as he does that all the mail that has not yet been pushed to the phones gets instantly delivered.

It's as if the server is going to sleep, and opening up outlook forces it to realize that it has not yet delivered all mail to the users phone and it pushes all the latest mail down.

After this has happened the push facility returns to normal and all push email gets instantly sent, however after a few hours the same thing can happen again.

Anyone have any ideas of what we can try to rectify this situation?

We are running Kerio on a Windows XP pro install, with 80/443 open to the box from the web.

Thanks,

Eddie

Previous Topic: Bug: Webmail Edit Event: Invitation status gone in iCal!
Next Topic: Changing an "administrator" to an "editor"
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Oct 24 00:34:36 CEST 2017

Total time taken to generate the page: 0.00532 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.