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shanna@macforce.com

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For about 6 months now we've been sycning my work calendar between about 4 users with no issue. A few days ago however the syncing decided to stop working - I am still able to sync with my phone, and my calendar is still on the server but when I attempt to get read/write access to ical on my laptop I get nothing. I tried removing the server info and reconfiguring it to no avail - when I did so NO information appeared at all. I was able to 'subscribe' to my own calendar and retrieve a backup by exporting it from ical so Im ready to import it again when and if that is necessary but does anyone know what I should do at this point? 1-2 of the original users are still able to get read/write access but I can't seem to get anyone else to do so anymore.
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My IT Indy

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What version of KMS and iCal are you running?

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My IT Indy
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shanna@macforce.com

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Kerio mailserver6 and ical 3.0.5
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My IT Indy

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Which version of KMS6? They started at v6.0 and go all the way up to v6.6.1.

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My IT Indy
Kerio Certified Reseller and Hosted Provider
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shanna@macforce.com

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Oh, excuse me, its 6.6.0...
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My IT Indy

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Okay.

can you try creating another user on your machine and seeing if that can sync okay?

can you possibly update the server to version 6.6.1?

Try those two things and see if they fix your problem.

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My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
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shanna@macforce.com

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Hmm, yes, other users are working fine, just my account is hosed. We tried upgrading to 6.6.1 and now MY laptop works OK but the calendar is still blank for all my delegates.
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My IT Indy

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Shanna,

Your account is fine when logged in with caldav but you can't see your delegated accounts? Just clarifying.

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My IT Indy
Kerio Certified Reseller and Hosted Provider
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shanna@macforce.com

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That is correct - I have about 4 of them, but no one can see my information. We tried removing and readding them to no avail.
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My IT Indy

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Can you see them via webmail?

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My IT Indy
Kerio Certified Reseller and Hosted Provider
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indigospring

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I'm not sure from the description if this is what I'm also seeing at a customer site.

http://forums.kerio.com/index.php?t=msg&th=14530&sta rt=0&S=a8ba2f0fec1beaad2bf6d3dd1bf6e498

Basically for some users delegation in iCal just doesn't work. The only workaround is to use Webmail and go around all the calendars that they should have access to, delete their access permissions, close the box, then add permissions back again, explicitly for that problem user. The "all users in domain" permission seems to have no effect.

There may be some directory-related weirdness going on - all users are in Open Directory. Some do not appear in the Public Contacts folder. For one of these users I tried deleting her account from Kerio Admin (but kept her mailbox). I expected to then be able to activate her account from Open Directory again, but her account was not in the list to be chosen. Using the Workgroup Manager inspector I could see that there were still Kerio related fields in her Open Directory entry. I deleted those and could then re-activate her account in Kerio Admin Console. Unfortunately this did not seem to cure the problem (that she appears not to be in the "all domain users" group. I still had to go around all the calendars (including the Public calendar) and explicitly delete her access and then add it back again. After that she could now tick the calendars in the delegation section in iCal.

During the whole time, access to other users calendars subscribed using Webmail was unaffected. It is only iCal that has the problem. I tried shutting down Kerio, deleting the caldav.db file (as suggested by Kerio) and restarting, but that made no difference.
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shanna@macforce.com

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Yes - I am seeing every appointment in webmail. My delegates are able to write to it as well, no one can pull down though. On Friday I was able to on my MacBook but today I can't again. I noticed I am in my list of delegates twice as well - once as an admin then again as an admin with a drop down. I assume that is correct?

Removing and readding delegates does no good I am afraid... is there anything else I can try?
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phil_w

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I'm seeing the same thing in iCal - seemingly random users suddenly losing their delegated folders - only thing that returns things to normal is changing the permissions on the calendar (usually changing all users to admins from editors then back again).

Delegated calendars then need to be rechecked in iCal preferences to make calendars viewable again.

My guess is that 6.6.0 did it (can't remember any distressed users before then...)
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