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i have configured Kerio 6.6.0, i have a problem with this when sending email.

we have 2 branch offices (at remote location), IN head office i have configured Kerio Email but in branch office they people use webmail provided by Hosting,

when someone sent email from Headoffice (zia<_a.t_> to branch office (shafi<_a.t_>, kerio replied that this email (shafi<_a.t_> doesn't exist in domain.

is there any way to send email on same domain at remote office.

please help

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it seems that you need to create the email accounts for all users and map them or forward them all to that domain of the web mail; to my understanding they are using a different domain name rather than you are receiving mails from the internet to your server, am i right? if not how you receive emails from others over the internet?

To use Forwarding on Kerio simply
1 login the admin console
2 Navigate to users section ; double click the user name you want
3 select forwarding tab
4 Enter the forward to email address ex local domain is
yyy<_a.t_> --> zzz<_a.t_>

hope this helps.
Thanks and regards.

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You could use the option "If recipient not found in this domain, forward the message to another host" option. Go to Configuration -> Domains -> Edit domain -> Forwarding tab. Keep in mind this could potentially cause a delivery loop for invalid addresses if the remote server has a similar option enabled.


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i have one domain "". almost 40 users using kerio in head office and 30 more using email from webmail at remote location a distance between both office ia 150km thats why one end have kerio email server and second end just browse webmail.

when any user send email from location 1 to location 2 then error comes because location 2 email address not found in kerio email server, because this email operated by user at location 2 through webmail.

please any other solution for this problem.

thanks in advance

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I think Sedells method should work.
Consider this
Primary Location (KMS)

Seconday Location

If User A sends to User B - it is facilited by Kerio locally
If User B sends to User C it would fail as Kerio has no mailbox for User C and thus reports the username does not exist

SO under Domain setting you need to foward mail to the Webhosts SMTP server. usually mapped in DNS as
or you can specify an IP address.

The problem you may run into is MX entries. Check your mx entries to ensure they are setup properly.
Does your primary domain recieve mail directly or download it via a hosted pop acount.?

I had exactly the same setup working like a treat. I eventually decided I wanted more control over the remote users mail and opened https ports to the remote location IP address's allowing KOFF to work over the internet.

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