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andysheppard

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Hello again,

I have an iPhone with the TruPhone VOIP program installed as described at http://www.truphone.com/support/iphone/ . This generally works very well on my home WiFi network.

In my office, however, served by Kerio WinRoute Firewall, I can't seem to get TruPhone to work. TruPhone recommend (http://www.truphone.com/support/iphone/troubleshooting.html):

"The majority of access points (Wi-Fi routers) will work with Truphone without you needing to do anything! However a few of them are setup with additional security that blocks internet (Truphone) calls. If you do not manage the access point yourself please check with the appropriate individual. Your access point should adhere to the following criteria:

1. Your firewall(s) should not be set to block ports 5060 or 5062 (UDP/TCP).
2. Any SIP ALG should be disabled (This is a function on some routers).
3. Any SIP firewall must be deactivated (This is a function on some routers)."

So I have opened TCP & UDP access to ports 5060 & 5062, as far as I can tell - still no joy though.

Has anybody else experience with TruPhone (or another VOIP program) and iPhone (or other mobile?)?

KR & TIA,

Andy
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