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Jorgen

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Installation of a new server 2003R2 x86 with KM 6.6.2 build 7165.
Al clients give the same strange errors back in de KOFF debug.log, symptoms: Outlook starts very slow, AD authentication does not work all the time in KOFF, Manual authentication in KOFF is very slow (takes aprox. 20 sec. before user info is viewed in KOFF prop. screen.) BUT it seems that it works after a minute or two, outlook is then working like it should be...

Please help me Sad

See attachment for more info about de debug.log


[22/01/2009 15:25:49.628]{dbg}{log} Opening log file (for KMS.KOFF 6.6.2.7165)

[22/01/2009 15:26:11.834](1136){err}{communication} In .\Communicator.cpp:257 (Communicator::checkAndLogResult)
                                                    Exception of class HResultException: .\HttpConnection.cpp(125), HttpConnection::checkStatus:
                                                    0x80042013 KOFF_E_REQUEST_FAILED (Request info: Get folder info store=jorgen<_a.t_>testdomain.net folderId=2ab2a8e8-4751-479d-9b38-05195a221c7b foldrName="" parentFolderId= aclsSize=0 myRights=) (Response info: status = 404 Not found) 

[22/01/2009 15:26:11.834](1136){err}{scp-worker} In .\Worker_msgstore.cpp:86 (Worker::processSyncMsgStore)
                                                 Exception of class HResultException: .\Worker_msgstore.cpp(280), WorkerMsgstore::getStoreFromServer:
                                                 0x80042013 KOFF_E_REQUEST_FAILED

[22/01/2009 15:26:11.834](1136){err}{scp-worker} In .\Worker_refresh.cpp:301 (WorkerRefresh::testResultSynchronizedPersonalStore)
                                                 Personal store synchronization failed, proceeding to synchronization of hierarchy.

[22/01/2009 15:26:11.834](212){err}{communication} In .\Communicator.cpp:257 (Communicator::checkAndLogResult)
                                                   Exception of class HResultException: .\HttpConnection.cpp(125), HttpConnection::checkStatus:
                                                   0x80042013 KOFF_E_REQUEST_FAILED (Request info: Download hierarchy store=jorgen<_a.t_>testdomain.net/__keriomapi__STORE ipmRootPar=noIpmRoot) (Response info: status = 404 Not found) 

[22/01/2009 15:26:11.834](212){err}{scp-worker} In .\Worker_hierarchy.cpp:164 (Worker::processSyncHierarchy)
                                                Exception of class HResultException: .\Worker_hierarchy.cpp(802), WorkerHierarchy::getFolderListServer:
                                                0x80042009 KOFF_E_HIERARCHY: Can't obtain hierarchy from server - can't continue!
                                                Failed in hierarchy of store "jorgen<_a.t_>testdomain.net" (2ab2a8e8-4751-479d-9b38-05195a221c7b)

[22/01/2009 15:26:11.834](212){err}{scp-worker} In .\Worker_hierarchy.cpp:180 (Worker::processSyncHierarchy)
                                                Serious error in sync hierarchy - hierarchy synchronization failed!

[22/01/2009 15:26:11.834](1136){err}{scp-worker} In .\Worker_refresh.cpp:364 (WorkerRefresh::testResultSynchronizedHierarchy)
                                                 Hierarchy synchronization failed, synchronization of folders will be skipped.

[22/01/2009 15:26:11.834](1136){err}{scp-worker} In .\Worker_refresh.cpp:364 (WorkerRefresh::testResultSynchronizedHierarchy)
                                                 Hierarchy synchronization failed, synchronization of folders will be skipped.

[22/01/2009 15:26:42.172]{dbg}{log} Closing log file

  • Attachment: debug.log
    (Size: 17.40KB, Downloaded 1302 times)
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Jorgen

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The solution: the DNS server settings on the clients was not correct. After pointing to the correct DNS the error disappeared.
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