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matthias_b

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hi,
my system:
mac os 10.5.6
kerio 6.6.2
sophos antivir 4.4.0

if i made a virus test via heise.de, for example,
my mails are landing in teh queue of kerio an the logfile shows me that:
"Antivirus check of mail from <emailcheck-robot<_a.t_>ct.heise.de> to <saihttam<_a.t_>mydomain.net> failed: File could not be accessed "
also the message:
!saihttam<_a.t_>mydomain.net>, Result: delayed, Status: 4.6.5 Antivirus check cannot be performed"
if i disable the funktion "on access scanning" in sophos, i got a modified mail from kerio with this text and the virus attached:
" MIME-Typ: text/html
Dateiname:
Dateigröße: 1.13 kB
Virus Name: Mal/Iframe-E
Antivirus: Sophos Anti-Virus
Der Anhang wurde entfernt durch Kerio MailServer 6.6.2"

what is going wrong here?
greetings
matthias

  •  
Pavel Dobry (Kerio)

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As mentioned in the manual, whole message store directory has to be excluded from any "on access" scanning and resident antivirus shields. KMS is communicating directly to the antivirus and using on access scanning cause a conflict when accessing the files in the message queue, temporary directory or user mailboxes.
  •  
matthias_b

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oh, it works.
the last security test was succssesful.
thanks for help.

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