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Home » Kerio User Forums » Kerio Connect » Incorrect meeting request times in Hotmail (Issue since change to BST appearing in Hotmail (and possibly other e-mail clients))

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A bug we've picked up recently and something I think people ought to be aware of. When using Kerio Offline Connector (server 6.6.2) to send meeting requests to external clients (one of which uses Hotmail) we've been getting complaints of meetings going out with the wrong times. This has only been noticed since the recent change to British Summer Time. The meetings themselves when received by the Hotmail client show a time an hour earlier than the meeting had been scheduled.

Having tested this we can recreate the bug if the meeting request is created and sent through the following:-

-Outlook 2007 using Kerio Offline Connector
-Outlook 2003 using Kerio Offline Connector
-Outlook 2003 using IMAP connection to Kerio Server

Curiously though the bug doesn't appear when the meeting request is created in the following:-

-Kerio Webmail
-Outlook 2007 using IMAP connection to Kerio Server

However with Webmail you need to go to Settings and ensure the time zone is set to GMT London, not GMT Monrovia (as Kerio seems to default to).

I've double checked that everything (Windows, Outlook, the server Kerio is hosted on, Webmail) is set to the correct Timezone/Daylight saving settings.

I've been in touch with Kerio Support and hopefully they'll escalate this to the appropriate people. For any other people who use Kerio and organise a lot of meetings as my clients do it's worth being aware of this if you find people turning up to meetings an hour early.

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