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support@perennialinc.com

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Occasionally when some of our employees travel oversees to India we've experienced there Entourage exchange account deleting the Inbox, or Sent Items on they're account on Entourage and KMS.

They are using MSO2K4 Entourage 11.4.0 & KMS 6.4.2.

I understand the broadband connection speeds in India are not ideal compared to North America, but what would cause Entourage to delete the Inbox or Sent items entirely?
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Pavel Dobry (Kerio)

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I would recommend updating (both KMS and Entourage if possible). Entourage client could do quite strange things when something goes wrong (ie. database corruption, interrupted network connection etc.). It often removes whole folders for no apparent reason in such situation.
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support@perennialinc.com

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Thanks.
it's the "no apparent reason" I'm curious about. We hope to upgrade soon.
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