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Home » Kerio User Forums » Kerio Connect » Blackberry: AstraSync vs. NotifySync (Kerio Mailserver 6.7 supports both, do they work well?)
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Will Mayall

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Now that Kerio 6.7 formally supports both NotifySync and AstraSync for Blackberries, it would be great to hear from people who are using either of these solutions. Looking through other messages, people seem to have had very different experiences.

There are some useful messages:

http://forums.kerio.com/index.php?t=msg&goto=55742
http://forums.kerio.com/index.php?t=msg&goto=56863
http://forums.kerio.com/index.php?t=msg&goto=60125
http://forums.kerio.com/index.php?t=msg&goto=60233

The following message in particular has a nice comparison of the two:

http://forums.kerio.com/index.php?t=msg&goto=59533

The links for both products:

http://www.astrasync.com/
http://www.notifycorp.com/products/notifysync/

- Cost: AstraSync, $50/yr NotifySync, $150 initial, $35/yr?
- Both need to have the Blackberry data plan ($35/mo. min.)?
- Both use their own email client. How are they?
- Do they both use the Blackberry Calendar and Contact manager?
- How's support?
- Feature complete? For example, do the email clients support folders?
- Do both install via a download link?
- How is the installation? Can a novice do it?
- Both have a trial/demo. Do they work fine?

I have 6 people who could really benefit from live synchronization on their Blackberries. Any help making the decision would be terrific. One challenge for me is that I am remote from the users and do not have a Blackberry on which to test.

Thanks,

Will Mayall
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Will Mayall

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I didn't get any replies to this post.

It would be great if someone would say, "Get XYZ!"

And "It's best because..." would be nice.

Thanks,

Will Mayall
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anatoly85

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I would personally recommend Astrasync. In the past I have tried BBerrysync along with NotifySync and both of them duplicated my contacts, gave me sync errors and always seemed to miss certain things. I was ready to give up and just accept the fact that I couldnt sync my 8330 with my hosted Kerio server. Then I figured why not try Astrasync its free for 7 days. I followed the setup instructions and have never looked back. Everything syncs perfectly. All my contacts and calendar entries hit my Blackberry within seconds of me adding them in Outlook. Try Astrasync you have nothing to lose.
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Will Mayall

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Thanks so much for the feedback!!

Will Mayall
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My IT Indy

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I set up a client with the BB Storm and Astrasync and did not like it. I don't know if it's because of the Storm's OS but Astrasync would not show new messages in the icon of the BB and also we couldn't navigate Astrasync the same way as in the Messages app.

It was a very strange experience, I'm not too familiar with BB's myself. I used Notifylink way back when on my BB Curve and it worked fine.

-
My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
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marcop

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anatoly85 wrote on Fri, 10 July 2009 03:54

I would personally recommend Astrasync. In the past I have tried BBerrysync along with NotifySync and both of them duplicated my contacts, gave me sync errors and always seemed to miss certain things. I was ready to give up and just accept the fact that I couldnt sync my 8330 with my hosted Kerio server. Then I figured why not try Astrasync its free for 7 days. I followed the setup instructions and have never looked back. Everything syncs perfectly. All my contacts and calendar entries hit my Blackberry within seconds of me adding them in Outlook. Try Astrasync you have nothing to lose.


I've some horrible experience with Astrasync as it killed my Storm (had to send it in for repair).
I'm now using Notifysync for a few months. Works a lot better and just HAS a GOOD support. Besides a forum, Astrasync has not ANY support at all ... No phone , no email, just NOTHING and that forum realy is a joke!
My clear advice: go for NotifySync and forget about Astrasync!
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anatoly85

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I have never personally experienced an issue where software would kill a Blackberry and I do all kinds of things to mine. Unless you try updating the firmware maybe, but to say that it would kill your phone is a little too much in my opinion. Now maybe your phone did die but it probably did not have anything to do with Astrasync. Just coincidence in my opinion. Maybe you work for NotifySync and are just posting bad reviews.
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marcop

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anatoly85 wrote on Fri, 10 July 2009 21:23

I have never personally experienced an issue where software would kill a Blackberry and I do all kinds of things to mine. Unless you try updating the firmware maybe, but to say that it would kill your phone is a little too much in my opinion. Now maybe your phone did die but it probably did not have anything to do with Astrasync. Just coincidence in my opinion. Maybe you work for NotifySync and are just posting bad reviews.


Maybe it was coincidence, but what did upset me most was the total lack of support. The Astrasync forum realy is a joke. I cannot compare the use of both because Astrasync never actually worked for me. Beside: at the end it was some administrator guy on a Microsoft BPOS forum who guided me to NotifySync. NS has not all the BES features, but for me it works realy fine and I would advice it to all. From that what you get more out of BES, you realy pay WAY to much!

(BTW I do not work for Notifysync, I'm just a happy user in an academic environment)
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xdajde

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Notifysync is way better than Astraync. It has so many more features, works better and their support has been really great with our needs. We did try astrasync but we had so many problems it was not worth the effort in the end so we went with Notify.
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jshaw541

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xdajde wrote on Thu, 23 July 2009 19:05
Notifysync is way better than Astraync. It has so many more features, works better and their support has been really great with our needs. We did try astrasync but we had so many problems it was not worth the effort in the end so we went with Notify.


When I google your username, I get a ton of results showing that you troll forums, essentially to post "astrasync sucks, use notifysync" at every opportunity.

If you work for NotifySync, or are a reseller, you should be ashamed of yourself.

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YesThatAllen

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I've tried them both now... and NotifySync is not perfect, but you get a live human to talk to when it isn't, and they are very qualified to give advice.

it is a pleasure working with Notify staff... while astrasync.. not even in the ballpark for support

[Updated on: Wed, 26 August 2009 06:07]


Allen Hancock
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ncbnetworks

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mayall wrote on Fri, 15 May 2009 18:32
Now that Kerio 6.7 formally supports both NotifySync and AstraSync for Blackberries, it would be great to hear from people who are using either of these solutions. Looking through other messages, people seem to have had very different experiences.

There are some useful messages:

http://forums.kerio.com/index.php?t=msg&goto=55742
http://forums.kerio.com/index.php?t=msg&goto=56863
http://forums.kerio.com/index.php?t=msg&goto=60125
http://forums.kerio.com/index.php?t=msg&goto=60233

The following message in particular has a nice comparison of the two:

http://forums.kerio.com/index.php?t=msg&goto=59533

The links for both products:

http://www.astrasync.com/
http://www.notifycorp.com/products/notifysync/

- Cost: AstraSync, $50/yr NotifySync, $150 initial, $35/yr?
- Both need to have the Blackberry data plan ($35/mo. min.)?
- Both use their own email client. How are they?
- Do they both use the Blackberry Calendar and Contact manager?
- How's support?
- Feature complete? For example, do the email clients support folders?
- Do both install via a download link?
- How is the installation? Can a novice do it?
- Both have a trial/demo. Do they work fine?


Thanks,

Will Mayall


[img]index.php?t=getfile&id=1692&private=0[/img]

Hi, Will.

The price you posted for NotifySync is inaccurate. Please know I represent Notify Technology in Canada.
Price for NotifySync for a single user is $120 USD first year then 25% renewal after first year. Price drops to $100 for 2-24 users.

- Both use their own email client. YES
- How are they? NS client mimicks exactly the native BB mailbox
- Do they both use the Blackberry Calendar and Contact manager? NS uses the native Calendar, Contacts and Tasks apps
- How's support? Notify offers live-agent support M-F 8:00 a.m. to 10:00 p.m. and email support
- Feature complete? For example, do the email clients support folders? NS has full folder mirroring of the Kerio Inbox. User can change folder selection from the device at their convenience.
- Do both install via a download link? YES, full OTA download and install.
- How is the installation? Can a novice do it? NS has a wizard to walk you through install and of course you can call a support agent at anytime as listed above. Full documentation here: http://notifysync.com/portal.asp
- Both have a trial/demo. NS offers full 14-day trial and it works flawlessly when properly configured.

Best Regards
NCB NetWorks Inc.

[Updated on: Fri, 28 August 2009 20:38]

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marcop

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Isn't it odd that Notifysync disappeared from the Blackberry Solutions Catalog ????

Not matching RIM's high grade level anymore???
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ncbnetworks

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Thanks for your concern and sense of humor.

Apparently RIM is not pleased that both NotifyLink and NotifySync save customers MILLIONS of dollars at theirs and their carrier partners expense. Both products work so well, that their customers are switching to BIS plans and dumping their BES's by the thousands.

I always thought it was best to do right by the customer regardless of how it affects your immediate bottom line. Some folks have a much more narrow view of the world and couldn't see that many more prospects might become customers due to the lower costs involved in starting a mobile program.

One customer in the UK stood to save over a MILLION POUNDS just by switching from BES data plans to BIS data plans! Imagine trying to explain that revenue loss to your boss and/or the customer whom you've been billing for years at the higher rate.

Cheers!

NCB NetWorks Inc.

PS... I love your cool route planner! http://www.fietsnet.be/routeplanner/default.aspx

Very slick application.

[Updated on: Fri, 28 August 2009 19:19]

marcop

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ncbnetworks wrote on Fri, 28 August 2009 18:28


PS... I love your cool route planner! http://www.fietsnet.be/routeplanner/default.aspx

Very slick application.


Still off topic, but you invited me Smile

To be honest, I didn't develop it, but I'm a more than enthusiastic user. So all credits go to the guys who made it! I'm just a messenger/advertiser of their work.

Not only the planner is nice. Most of all the unique junction-network of bike ways in our lovely Flemish region is great. Every way point or junction, has a number and between the junctions you're bi-directional guided with numbered way signs. If you plan a trip you just have to remember the numbers, you don't even need a map. Very easy and convenient!

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