Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Cannot change password in webmail (cannot change password via webmail Kerio 6.7.0 on 10.5.7 Mac OS X Server)
  •  
higginsta

Messages: 9
Karma: 0
Send a private message to this user
ldap: Clean install of Mac OS X Server 10.5.7 - promoted to OD Master - Kerberos working
webmail: Clean install of Mac OS X Server 10.5.7 -connected to OD Master, Kerberized

test user created, Kerberos works correctly. user can access resources on both servers uses Kerberos.

Configure KMS to authenticate against OD with Kerberos authentication.

Log in via webmail works as expected, but when I attempt to change the password I get a very generic message: "An error has occurred"

Is this feature support for Mac OS X users?

Thanks,

Todd
  •  
Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
Send a private message to this user
What does the warning log say?
Make sure the domain service in KMS is configured to use Kerberos (instead of PasswordServer) for user authentication.
  •  
higginsta

Messages: 9
Karma: 0
Send a private message to this user
Here I think is the relevant bit from the debug log...

[03/Jun/2009 09:00:25][2986651648] {auth} USERS: Changing password for user user<_a.t_>newkeriomailserver.com, type=3
[03/Jun/2009 09:00:25][2986651648] {auth} Trying to change password for user user<_a.t_>newkeriomailserver.com
[03/Jun/2009 09:00:25][2986651648] {auth} Krb5: change_password(): Requested protocol version not supported, error code 0x96c73a03 (-1765328381)

The warning log only logs something if I type the password incorrectly.
  •  
ASTERISKESE

Messages: 8

Karma: 0
Send a private message to this user
My problem:

Kerio Connect using user on Microsoft Active Diretory but when user change password on WEBMAIL, they CAN NOT;

Error alert: New password is invalid


Debug Logs:
===========
10 02:28:58][4347] {admin} Waiting for request from client...
[29/Aug/2010 02:29:02][4466] {dns} Searching DNS for PTR records for IP address x.x.x.x
[29/Aug/2010 02:29:02][4466] {dns} Querying server no. 1, address x.x.x.x
[29/Aug/2010 02:29:02][4466] {dns} Got answer
[29/Aug/2010 02:29:02][4466] {dns} Host not found
[29/Aug/2010 02:29:02][4466] {auth} USERS: Changing password for user user1<_at_>domain.com, type=3
[29/Aug/2010 02:29:02][4466] {auth} Trying to change password for user user1<_at_>DOMAIN.COM
[29/Aug/2010 02:29:02][4466] {auth} Krb5: change_password(): Soft error, result code 0x00000004 (4 )

[29/Aug/2010 02:29:08][4347] {admin} Successfully read request: type=1, flags=0000, length=23


Please help me!
YM: asteriskese

[Updated on: Sat, 28 August 2010 21:39]

  •  
TorW

Messages: 769
Karma: 9
Send a private message to this user
ASTERISKESE wrote on Sat, 28 August 2010 21:30

[29/Aug/2010 02:29:02][4466] {dns} Got answer
[29/Aug/2010 02:29:02][4466] {dns} Host not found


Did this not ring a bell?
  •  
cgarl

Messages: 3
Karma: 0
Send a private message to this user
higginsta

Did you every find a solution to this problem? We are experiencing the same problem you describe. We are getting the error message when trying to change the password, but nothing in the logs.
Thanks for your help
  •  
higginsta

Messages: 9
Karma: 0
Send a private message to this user
Sorry, I never found the solution and I no longer work with the product. (Changed jobs)
Previous Topic: All messages tagged with BAYES_99 after upgrade to 7.4
Next Topic: Mail Reply icon, from iOS to Mac Mail
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Mon Nov 20 03:08:32 CET 2017

Total time taken to generate the page: 0.00481 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.