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rphelps

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I'm having an issue where if a user deletes a message or moves a message to a different mailbox, then tries to undo the delete / move, the message will often disappear entirely. The message sometimes appears to show up in the original mailbox for an instant, but then disappears and can't be found in any mailbox – not the inbox, the trash, a different folder if the user was trying to move the message – no where to be found, as if it never existed on the system. Anyone know why this happens, how to fix / work-around it, or even just had the same thing happen? We're using KMS 6.7 and Apple Mail 3.6 (Mac OS X 10.5.7).

Thank you!
~Ross
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rphelps

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Thank you for the quick response!
One further question: If KMS wants to permanently delete a message as soon as the message is deleted on a client, why does undoing a deleted email work some or even most of the time, just not always? Is this caused by the delete command only being sent to the server when Apple Mail checks for messages?

Thank you!
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