Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Outlook 2003 SP3 issue
  •  
karatehero

Messages: 1
Karma: 0
Send a private message to this user
I have a customer using Kerio mail server and has been for about 6 months on a mac server. After the initial hiccups - all is going well now.

I have one user, using outlook 2003 SP3 with her mail. I haven't had any issues as of yet until this morning. She said when she clicks on her mail, she gets an error - and the error just says it can't open her folder. It claims her .pst file is corrupted.

I went and tried to edit her e-mail account settings and outlook crashed. I tried to go in via control panel - mail and edit it there. I get the below message:

An exception occurred while trying to run
"C:\Winnt\system32\shell.dll,Control_RunDLL
"C\Proga~\Common~\System\MSMAPI\1033\MLCFG32.cpl",<_a.t_>0 "

So, I figured I would delete the profile and add it new - and I get the same error.

Microsoft's suggestion is to uninstall office and reinstall it. Is that my only option? Is this a Kerio issue? I just don't want to have it again if possible.
Previous Topic: RADIUS authentication through LDAP
Next Topic: KMS 6.7 removes "Name" and displays e-mail address in "From" Field
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Sep 20 20:08:50 CEST 2017

Total time taken to generate the page: 0.00376 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.