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rocko

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Hi,

I have a problem with one of our mac clients running Entorage 2001 connecting to an imap account on kms 5.6.7. I am reluctant to upgrade to a later version as the last time I tried none of my macs could connect for some reason, so I went back to this version).

Anyway, this only affects one of the clients. Randomly throughout the day the order of the messaged in the users inbox changes, and even when you try to sort them by date order they do not jump back. The only way to fix this that I've fount id to either remove the account or empty the cache - both of which are quick fixes. I went to the trouble of completely reinstalling the mac yesterday and I thought everything was fine but it's started happening again this morning.

I'd aprecciate any help / advice if anyone's seen anything like this before.

Thanks

Trevor
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mkanat

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Wow, I'm not sure. I haven't seen that before; that's an *old* build.

I can guarantee you that Entourage works with KMS 5.7.9. We have several people here at our office who have been using Entourage for many months with KMS.

Entourage does have a problem with SSL connections, though. (It's a known Entourage bug, where it tries to authorize itself before starting a secure session. It violates the standard and defeats a major purpose of SSL. Smile) If you have enabled secure connections in Entourage for some services (SMTP in particular, I think), you'll probably want to turn them off.

Oh, and if you use a directory service with KMS, like Active Directory or OpenDirectory, you'll want to disable CRAM-MD5 on the Entourage side.

-Max

Maxwell Kanat-Alexander
2nd Level Support Engineer, USA
Kerio Technologies
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rocko

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I've been doing some investigating and I think it's a specific problem with the preferences on that mac. I'm planning on looking at it when our users is away next week
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