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altivec

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Ok here the situation....

Entourage 2008 latest update (without Web Service).

I have the boss with his account setup + her assistant which have delegation to calendar and contact.

If her assistant does modification, add or remove stuff it's fine until the boss connect back his laptop to the internet and crush everything with his calendar.

So sometime he can be a week without opening his Entourage, when he connect he screw up 1 week or modification her assistant have done. Let's say in this week he use his iPhone everything is fine, the mods are showing and his iPhone have no effect on the calendar.... only Entourage does.

How can i make this work correctly......

Where the problem ?
- Delegation ? (would need full account....)
- Entourage ? (switch to iCal maybe....)
- Kerio.....

Right now Groupware look like a shitty feature at the eyes of my boss....


KMS1 6.7.2: Xserve 10.5.8 - 150 users
KMS2 6.7.2: Xserve 10.5.8 - 50 users
KMS3 6.7.2: Xserve 10.5.8 - 10 users/MX BackUp
KMS4 Beta: Xserve 10.5.8 - MX BackUp2
iPhone/WindowsMobile/Blackberry/Nokia

KWF Beta: HP DL380 on ESXi 4.0 - 60 users
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j.a.duke

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altivec wrote on Thu, 17 September 2009 06:02
Ok here the situation....

Entourage 2008 latest update (without Web Service).

I have the boss with his account setup + her assistant which have delegation to calendar and contact.

If her assistant does modification, add or remove stuff it's fine until the boss connect back his laptop to the internet and crush everything with his calendar.

So sometime he can be a week without opening his Entourage, when he connect he screw up 1 week or modification her assistant have done. Let's say in this week he use his iPhone everything is fine, the mods are showing and his iPhone have no effect on the calendar.... only Entourage does.

How can i make this work correctly......

Where the problem ?
- Delegation ? (would need full account....)
- Entourage ? (switch to iCal maybe....)
- Kerio.....

Right now Groupware look like a shitty feature at the eyes of my boss....



It sounds like the laptop is the problem; what happens if you have his laptop consistently connect to the server? Does the calendar get undone if the laptop has a consistent connection?

Does the laptop configuration match exactly to the desktop? You could try copying the Entourage identity & preferences from the desktop to the laptop (after backing up the laptop identity) to see if cures things.

Cheers,
Jon
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altivec

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Both computer

Laptop and Desktop got fresh install and setup at the same time.
Both run same version.

Those are the only two computer with Entourage, the rest are on Apple Mail or on Windows Platform.

Reason why i use Entourage is the support for multiple-account in Exchange.

KMS1 6.7.2: Xserve 10.5.8 - 150 users
KMS2 6.7.2: Xserve 10.5.8 - 50 users
KMS3 6.7.2: Xserve 10.5.8 - 10 users/MX BackUp
KMS4 Beta: Xserve 10.5.8 - MX BackUp2
iPhone/WindowsMobile/Blackberry/Nokia

KWF Beta: HP DL380 on ESXi 4.0 - 60 users
  •  
j.a.duke

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Karma: 14
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altivec wrote on Thu, 17 September 2009 09:56
Both computer

Laptop and Desktop got fresh install and setup at the same time.
Both run same version.

Those are the only two computer with Entourage, the rest are on Apple Mail or on Windows Platform.

Reason why i use Entourage is the support for multiple-account in Exchange.


So, I think I missed something-does the boss have both a desktop and laptop or just a laptop?

Thanks.

Cheers,
Jon
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altivec

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Laptop: Boss
Desktop: Assistant

KMS1 6.7.2: Xserve 10.5.8 - 150 users
KMS2 6.7.2: Xserve 10.5.8 - 50 users
KMS3 6.7.2: Xserve 10.5.8 - 10 users/MX BackUp
KMS4 Beta: Xserve 10.5.8 - MX BackUp2
iPhone/WindowsMobile/Blackberry/Nokia

KWF Beta: HP DL380 on ESXi 4.0 - 60 users
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