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Home » Kerio User Forums » Kerio Connect » Stopping Kerio Mail Re-indexing (kerio Automatic Indexing)
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CleoTheCat

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Hi all,

Is there any way to stop Kerio mail Server from Re-indexing our Mail dir?

We have over 500GB (yes GB and don't ask) of mail and its over 3 days that its still chewing on our disks.

Thanks
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rkovelman

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How do you know Kerio is indexing it and not the OS?
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CleoTheCat

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One - Because its a Kerio data only disk

Two - When I stop the Kerio service the i/o stops dead.

Bye
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rkovelman

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I would contact Kerio but Kerio doesn't really index in a way that effects IO that bad, well at least on 15K drive speeds. There should be an index file you can delete and have it redo it, as it might be corrupt.

Also just because Kerio data is on the drive doesn't mean the OS will not index the drive. Check your settings as well OS base.
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CleoTheCat

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I'm sure the O/S will index IIF the indexing flag is ON and/or there a service such as "Google Desktop" or MS equivalent. In my case the answer is no and no.

and yes there is an index file, actually there are thousands of index files.

Maybe the PGM team can explain why Kerio starts indexing and if there is a way to stop it.

BTW we upgraded to 6.7.1 over the weekend.



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Pavel Dobry (Kerio)

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It depends on what kind of "indexing" do you mean. Kerio MailServer is using two indexes in the message store. Message index for the list of messages in the folder and search index for item content. Both indexes are vital for the correct KMS functionality and indexing cannot be stopped due to this reason. The indexing process will stop once successfully finished.
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