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Home » Kerio User Forums » Kerio Connect » ZIP files arriving as BIN files problem (Somewhere along the line, ZIPs are changing into BINs!)
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Agamemnon

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Hello, new poster here trying to figure out where to go to next! Nobody here at my end seems to have any clue why this is happening.

I'm not an IT Support guy, but I am bothered enough to ask the right people!

In one specific case, ZIP files are being "changed" into BIN files on emails arriving at the Kerio end. It only happens in one particular scenario:

Sender: MS Outlook 2007 via MS Exchange Server 2007.
Recipient: MS Entourage 2008 via Kerio 6.7.

The sender can send ZIP files to all other email clients with no problem (including webmail). The recipient can receive ZIP files from all other clients with no problem.

This problem only manifested when the sender moved over to Outlook/Exchange from an old Notes/Domino setup: Previously, there was no BIN file problem... I can only assume it's something to do with the way Exchange talks to Kerio...

Any ideas?

[Updated on: Wed, 07 October 2009 10:55]

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freakinvibe

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If you look at the Webmail for that recipient and you see a .zip there, it is not a problem of the mail servers. The issue is with the client of the recipient (MS Entourage 2008). I guess it is just renaming the attachment? So if you save the attachment, rename it to .zip, can you you open it?

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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kirmal

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Hello!

I have a similar problem. The sender may be different. When receiving the letter and the attachments - office files, the extension upon receipt becomes. bin, if you rename the extension, for example,to .xls then opens normally. If the sender sends the same letter in gmail then the extension is normal. What's the problem?

On webmail .bin too

[Updated on: Sat, 05 March 2011 06:53]

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kirmal

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j.a.duke

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kirmal wrote on Fri, 04 March 2011 23:26
Hello!

I have a similar problem. The sender may be different. When receiving the letter and the attachments - office files, the extension upon receipt becomes. bin, if you rename the extension, for example,to .xls then opens normally. If the sender sends the same letter in gmail then the extension is normal. What's the problem?

On webmail .bin too


I just have a couple of questions-what mail client and version are you using on what OS version?

If you copy the files over via flash drive from another system, can they open via a double-click?

Thanks.

Cheers,
Jon
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Pavel Dobry (Kerio)

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It's a problem of Microsoft's proprietary email format - TNEF.
We are going to solve this problem in upcoming Kerio Connect 7.2.0. But the easiest solution is to tell the sender to use normal email format with MIME instead of TNEF when sending the message with attachment to you. It is a simple checkbox in Outlook and emails will be compatible with any email client.
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kirmal

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j.a.duke wrote on Mon, 14 March 2011 18:36
kirmal wrote on Fri, 04 March 2011 23:26
Hello!

I have a similar problem. The sender may be different. When receiving the letter and the attachments - office files, the extension upon receipt becomes. bin, if you rename the extension, for example,to .xls then opens normally. If the sender sends the same letter in gmail then the extension is normal. What's the problem?

On webmail .bin too


I just have a couple of questions-what mail client and version are you using on what OS version?

If you copy the files over via flash drive from another system, can they open via a double-click?

Thanks.

Cheers,
Jon



That problem was tested on Windows 7 Ultimate and on Windows Server 2008, on clients MS Outlook and The BAT! If I copy attachment or message to other system (by flash, by LAN) that problem no resolve
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