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Home » Kerio User Forums » Kerio Connect » KSC: phone numbers with special labels does not sync! (Ticket ID: QFZ-172594)

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When a user is syning the Apple Address Book data to the server, KSC leaves out phone numbers that does not match basic phone types!

Label "iPhone": 1234 (not synced)
Label "mobile": 1234 (synced)

It seems as if KSC only have a fixed set of 'Exchange phone types/field' that sync, all other fail - alas phone numbers with special labels does not sync!

I can imagine this is a 'Exchange/Outlook' compatibility 'feature', but this simply has to move to the Outlook part, so Apple/iSync/iPhone users are not set back into the stoneage just because Outlook only has fixed phone number labels - TIA!


Jakob Peterhänsel
Consultant - Humac A/S

Apple Certified Support Professional (ACSP)
Apple Certified Technical Coordinator (ACTC)
AppleSeed/CQF member since 1998
Kerio Messaging Partner

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I couldn't agree more... Our plan when moving from Exchange to KMS was to move our Mac users away from Entourage to Apple Mail, Address Book and iCal.

Unfortunately this issue is one of the problems that has forced us to continue to use Entourage. There's other issues as well....

Rene Frej Nielsen
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