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jstadter

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I have 3 users that are not showing up in the searchable Contacts list in Webmail. They are present in the Users list and they are checked to be published in the Global Contacts list. I have even unchecked that option and applied it and waited for a day then rechecked that option and applied it. Still no go. Thoughts anyone?
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ccjwells

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You'll have to turn on GAL logging in the debug log and see what it says there.
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jamesf

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Where do I turn on GAL logging?

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ccjwells

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In the Kerio admin console:
Select the debug log, go to Edit > Messages, scroll to the bottom of the list and select the checkbox for GAL service and hit OK.

The GAL service updates everything once an hour I think.
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jamesf

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jstadter

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In the GAL debug, I see this error:

Synchronization failed for <our domain>!

What can cause this?
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